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作者：Eaton, Ben; Elaluf-Calderwood, Silvia; Sorensen, Carsten; Yoo, Youngjin
作者单位：Copenhagen Business School; University of London; London School Economics & Political Science; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：The digital age has seen the rise of service systems involving highly distributed, heterogeneous, and resource-integrating actors whose relationships are governed by shared institutional logics, standards, and digital technology. The cocreation of service within these service systems takes place in the context of a paradoxical tension between the logic of generative and democratic innovations and the logic of infrastructural control. Boundary resources play a critical role in managing the tens...
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作者：Tian, Feng; Xu, Sean Xin
作者单位：University of Hong Kong; Tsinghua University
摘要：Managing firm risk, or firm performance volatility, is a key task for contemporary firms. Although information technology ( IT) has been generally viewed as an effective information processing tool that enables firms to better cope with uncertainty, thus holding the potential to mitigate firm performance volatility, evidence to support this view is lacking in the literature. We theorize that enterprise resource planning (ERP) systems, a major type of enterprise IT applications, can help reduce...
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作者：Salge, Torsten Oliver; Kohli, Rajiv; Barrett, Michael
作者单位：RWTH Aachen University; William & Mary; University of Cambridge
摘要：This study integrates tenets of the behavioral theory of the firm and neo-institutional theory to identify four recurring search mechanisms that are expected to influence hospital managers' information systems investment decisions. To account for the critical role of regulation in healthcare, senior managers' reliance on each of these four search mechanisms is hypothesized to be contingent upon their hospital's regulative legitimacy. Analyses of panel data from all 153 public nonspecialist hos...
