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作者：George, Joey F.; Gupta, Manjul; Giordano, Gabriel; Mills, Annette M.; Tennant, Vanesa M.; Lewis, Carmen C.
作者单位：Iowa State University; State University System of Florida; Florida International University; University System of Ohio; Ohio University; University of Canterbury; Troy University System; Troy University
摘要：As the world gets smaller and more people engage in cross-cultural communications, their ability to successfully separate truth from deception can be critically important. Yet it is challenging. While deceptive communication has been studied for decades, some areas are not well understood. In particular, two areas that could benefit from further research concern the effects of cultural differences and communication media on deception and its detection. Building on developments in theories of d...
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作者：Avgar, Ariel; Tambe, Prasanna; Hitt, Lorin M.
作者单位：Cornell University; University of Pennsylvania
摘要：We test the hypothesis that work practices complement IT investment, in part, by accelerating how rapidly employees acquire the skills needed to use new IT systems. We combine support request data from an EMR vendor with survey responses on work practices from 962 employees from 15 client nursing homes. Nursing homes using work practices that prior studies have shown to complement IT investment-those promoting discretion, teamwork, training, high staffing levels, and communication-experienced ...
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作者：Abbasi, Ahmed; Zhou, Yilu; Deng, Shasha; Zhang, Pengzhu
作者单位：University of Virginia; Fordham University; Shanghai International Studies University; Shanghai Jiao Tong University
摘要：Social media and online communities provide organizations with new opportunities to support their businessrelated functions. Despite their various benefits, social media technologies present two important challenges for sense-making. First, online discourse is plagued by incoherent, intertwined conversations that are often difficult to comprehend. Moreover, organizations are increasingly interested in understanding social media participants' actions and intentions; however, existing text analy...
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作者：Gupta, Alok; Kannan, Karthik; Sanyal, Pallab
作者单位：University of Minnesota System; University of Minnesota Twin Cities; Purdue University System; Purdue University; George Mason University
摘要：It has been often suggested that much of the widespread use of economic experiments has been possible only because of the developments in information technology. Yet, the information systems (IS) domain has been largely lagging in its use of the methodology. This commentary is aimed at spurring the use of economic experiments in the IS domain by explaining the advantages of the methodology, and by defining its norms for the benefit of both the authors as well as the reviewers.
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作者：Li, Bin; Li, Xinxin; Liu, Hongju
作者单位：University System of Ohio; Wright State University Dayton; University of Connecticut; Peking University
摘要：Understanding the degree of cannibalization and competition in online and offline markets is important to firms' product line designs. However, few empirical studies have measured both effects simultaneously or have examined the factors that determine the extent of cannibalization and competition. In this study, we develop an empirical model to identify cannibalization and competition effects simultaneously in different markets, and further examine the impacts of consumer preferences on these ...
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作者：Menon, Nirup M.
作者单位：George Mason University
摘要：Information spillovers are benefits that a party obtains from the IT efforts of another party. Because these benefits arise from data and information sharing, they are best studied at a process level. Medical claims fraud detection is a prototypical data-and information-intensive process in insurance companies. Fraud detection efforts of one insurer can create spillover benefits through data and information sharing that occur from socialization between analysts and labor mobility between insur...
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作者：Vance, Anthony; Jenkins, Jeffrey L.; Anderson, Bonnie Brinton; Bjornn, Daniel K.; Kirwan, C. Brock
作者单位：Brigham Young University; Brigham Young University; Brigham Young University
摘要：Research in the fields of information systems and human-computer interaction has shown that habituation-decreased response to repeated stimulation-is a serious threat to the effectiveness of security warnings. Although habituation is a neurobiological phenomenon that develops over time, past studies have only examined this problem cross-sectionally. Further, past studies have not examined how habituation influences actual security warning adherence in the field. For these reasons, the full ext...
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作者：Xue, Ling; Yang, Ke; Yao, Yuliang
作者单位：University System of Georgia; Georgia State University; Lehigh University; Lehigh University
摘要：Using a sample of U.S. firms and their IT suppliers compiled from multiple sources, we empirically examine the effect of interfirm managerial social ties (IMSTs) on IT components diversity and the conditions when such an effect may be escalated or mitigated. The key findings are that when firms are connected with more IT suppliers through IMSTs and when IMSTs are more evenly distributed over connected IT suppliers, the firms face higher IT components diversity internally. In addition, the posi...
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作者：Gunarathne, Priyanga; Rui, Huaxia; Seidmann, Abraham
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; University of Rochester
摘要：Companies increasingly are providing customer service through social media, helping customers on a real-time basis. Although some traditional call centers might prioritize customers based on their expected business values, the grounds for differential customer service on social media are unclear, since there has been little theoretical or empirical investigation of this new phenomenon. Building on the literature of social psychology and complaint management, we hypothesize two main drivers of ...
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作者：Xu, Hong; Chen, Jianqing; Whinston, Andrew B.
作者单位：Hong Kong University of Science & Technology; University of Texas System; University of Texas Dallas; University of Texas System; University of Texas Austin
摘要：Online reputation trading is a new phenomenon facilitated by the prosperity of e-commerce and social networks. Whether reputations will be reliable when people can purchase rather than build them originally is a natural concern and also a challenge to online marketplaces. In the present study, we examine a reputation market in an infinitely repeated game setting, where agents sell products and trade their online reputations. Agents exert effort to provide products, and their reputations are up...
