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作者：Karhade, Prasanna P.; Dong, John Qi
作者单位：University of Hawaii System; University of Hawaii Manoa; Trinity College Dublin
摘要：Firms' investment in information technology (IT) has been widely considered to be a key enabler of innovation. In this study, we integrate prior findings on the augmenting pathways (where IT investment supports innovation) with a new theory explaining the suppressing pathways (where dynamic adjustment costs associated with large IT investment can be detrimental to innovation) to propose an overall inverted U-shaped relationship between IT investment and commercialized innovation performance (C...
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作者：van den Broek, Elmira; Sergeeva, Anastasia; Huysman, Marleen
作者单位：Vrije Universiteit Amsterdam; Vrije Universiteit Amsterdam
摘要：The introduction of machine learning (ML) in organizations comes with the claim that algorithms will produce insights superior to those of experts by discovering the truth from data. Such a claim gives rise to a tension between the need to produce knowledge independent of domain experts and the need to remain relevant to the domain the system serves. This two-year ethnographic study focuses on how developers managed this tension when building an ML system to support the process of hiring job c...
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作者：Nian, Tingting; Zhu, Yuyuan (Anthony); Gurbaxani, Vijay
作者单位：University of California System; University of California Irvine
摘要：Powered by digital technologies, many peer-to-peer platforms, or what is called the sharing economy, have emerged in the past decade. Although the impact of the sharing economy has received considerable attention over the past few years, extant research has not fully documented the impact of the sharing economy on consumers, workers, industry, or society as a whole. In this study, we exploit the geographical and temporal variation in Uber's entry to examine its impact on the personal bankruptc...
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作者：Teodorescu, Mike H. M.; Morse, Lily; Awwad, Yazeed; Kane, Gerald C.
作者单位：Boston College; West Virginia University; Massachusetts Institute of Technology (MIT)
摘要：Machine learning (ML) tools reduce the costs of performing repetitive, time-consuming tasks yet run the risk of introducing systematic unfairness into organizational processes. Automated approaches to achieving fair-ness often fail in complex situations, leading some researchers to suggest that human augmentation of ML tools is necessary. However, our current understanding of human-ML augmentation remains limited. In this paper, we argue that the Information Systems (IS) discipline needs a mor...
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作者：Liu, Angela Xia; Li, Yilin; Xu, Sean Xin
作者单位：University of North Carolina; University of North Carolina Charlotte; Tsinghua University
摘要：This work examines the question of who is more likely to provide future helpful reviews in the context of online product reviews by synergistically using personality theories and data analytics. It trains a deep learning model to infer a reviewer's personality traits. This enables analyses to reveal the role of personality traits in review helpfulness among a large population of reviewers. We develop hypotheses on how personality traits are associated with review helpfulness, followed by hypot...
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作者：Zhang, Haozhao; Zhang, Zhe (James); Raghunathan, Srinivasan
作者单位：University of Texas System; University of Texas Dallas
摘要：Research on online product reviews has examined a variety of issues ranging from reviewers' motivation to write reviews to the impact of reviews on product sales. Implicit in this research stream is the notion that more reviews are better for sellers and consumers. However, it is unclear whether both retailers, who control the review platform, and manufacturers, whose products are reviewed, prefer more reviews over fewer reviews. Using a game theoretical model of a context in which a dominant ...
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作者：Vaast, Emmanuelle; Pinsonneault, Alain
作者单位：McGill University
摘要：Occupations are increasingly embedded with and affected by digital technologies. These technologies both enable and threaten occupational identity and create two important tensions: they make the persistence of an occupation possible while also potentially rendering it obsolete, and they magnify both the similarity and distinctiveness of occupations with regard to other occupations. Based on the critical case study of an online community dedicated to data science, we investigate longitudinally...
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作者：Subramani, Mani; Wagle, Mihir; Ray, Gautam; Gupta, Alok
作者单位：University of Minnesota System; University of Minnesota Twin Cities; Microsoft
摘要：With knowledge and expertise increasingly being recognized as important, firms have made significant investments in document repositories as part of their knowledge management initiatives. Document repositories are intended to enhance the ability to access codified knowledge and help improve task performance through knowledge reuse. However, it is not clear what effects they have on how knowledge workers perform their tasks. Using longitudinal data on repository accesses and calls to technical...
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作者：Yin, Dezhi; Bond, Samuel D.; Zhang, Han
作者单位：State University System of Florida; University of South Florida; University System of Georgia; Georgia Institute of Technology
摘要：A common assumption in prior research and practice is that more helpful online reviews will exert a greater impact on consumer attitudes and purchase decisions. We suggest that this assumption may not hold for reviews expressing anger. Building on the theory of emotions as social information (EASI), we propose that although expressions of anger in a negative review tend to decrease reader perceptions of review helpfulness, the same expressions tend to increase the negative influence of the rev...
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作者：Turel, Ofir
作者单位：University of Melbourne
摘要：Technology-mediated dangerous behaviors (TMDBs), such as posting selfies while driving or posting private information, are prevalent and potentially require interventions. Knowledge about the drivers of these, and specifically the role of information in stimulating such behaviors, is limited. To address this gap, this paper turns to foraging and risk-sensitivity theories. These theories suggest that animals engage in more dangerous behaviors when their perceived need for calories is high. Simi...
