-
作者：Jia, Ronnie; Steelman, Zachary R.; Jia, Heather H.
作者单位：Illinois State University; University of Arkansas System; University of Arkansas Fayetteville; Illinois State University
摘要：To increase diversity and inclusion in IT enrollment and employment, we must first answer the question: What makes one intrinsically interested in technology in the first place? To the extent that one's choice of an IT education and career is driven by such intrinsic interest, the answer to this question will inform the various educational and organizational efforts to enhance social inclusion through increasing neurodiversity and gender diversity. Building on prior literature on the empathizi...
-
作者：Wang, Gongtai; Henfridsson, Ola; Nandhakumar, Joe; Yoo, Youngjin
作者单位：Queens University - Canada; University of Miami; University of Warwick; University System of Ohio; Case Western Reserve University
摘要：Digital product innovation involves a meaning-making process. Designers of digital innovations often challenge established product meanings as they digitize physical products, such as cars, toothbrushes, and water bottles. A significant problem for product designers, however, is striking the right balance between the newness and comprehensibility of product meanings. Failure to do so may result in a digital product innovation that is too conventional or difficult to relate to or understand. Ye...
-
作者：Nikkhah, Hamid Reza; Grover, Varun
作者单位：Bentley University; University of Arkansas System; University of Arkansas Fayetteville
摘要：Companies may face serious adverse consequences as a result of a data breach event. To repair the potential damage to relationships with stakeholders after data breaches, companies adopt a variety of response strategies. However, the effects of these response strategies on the behavior of stakeholders after a data breach are unclear; differences in response times may also affect these outcomes, depending on the notification laws that apply to each company. As part of a multimethod study, we fi...
-
作者：Compeau, Deborah; Correia, John; Thatcher, Jason Bennett
作者单位：Washington State University; Gonzaga University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：In this paper, we confront a paradox in the IS literature that even though our field focuses on the rapid pace of technological change and the dramatic scale of technology-enabled organizational and societal changes, we sometimes find ourselves studying these changes using???largely without question???constructs that were developed in a vastly different IT, user, and organizational environment. We provide guidelines to help assess whether an existing construct warrants updating and to structur...
-
作者：Deng, Honglin; Wang, Weiquan; Li, Siyuan; Lim, Kai H.
作者单位：Tongji University; City University of Hong Kong
摘要：Online social cues that utilize user-generated data, such as user reviews and product ratings, have become one of the key factors influencing online user behavior and decisions. Online users who shared their reviews and ratings about a product (or aseller)become an abstract reference group toafocal user interested inthe sameproduct. This study focuses onsponsoredsearchresults (SSRs), a type of unsolicitedinformationthat matchesusers' searchqueries andreceives highevaluations frompriorconsumers...
-
作者：Jabr, Wael; Rahman, Mohammad Saifur
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Purdue University System; Purdue University
摘要：By empowering customers to make fitting purchases, user reviews play an important role in reducing inefficiencies in the provisioning of product information. Because of the abundance of reviews and the signals they provide, this information may become confusing and risks overloading customers. Consequently, review hosting platforms have adjusted their designs to feature a signal distilled from a selective set of top reviews and their valences. The expected ease with which customers process thi...
-
作者：Zhou, Jingmei; Fang, Yulin; Grover, Varun
作者单位：Renmin University of China; University of Hong Kong; University of Arkansas System; University of Arkansas Fayetteville
摘要：In today's environment characterized by business dynamism and information technology (IT)advances, firms must frequently update their enterprise information systems (EIS)and their use policies to support changing business operations. In this context, users are challenged to maintain EIS compliance behavior by continuously learning new ways of using EIS. Furthermore, it is imperative to businesses that employees of afunctional unit maintain EIS compliance behavior collectively, due tot he inter...
-
作者：Flak, Leif Skiftenes; Solli-Saether, Hans; Straub, Detmar William
作者单位：University of Agder; Norwegian University of Science & Technology (NTNU); Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Realizing or appropriating value from individual firm-level IT investments has been a recurring theme in the IS literature for decades. Further, failure rates related to IT investments have been high for many years. However, realizing value from IT in settings where numerous organizations need to work together to co-develop sizable digital platforms has been undertheorized and/or hobbled with conflated theoretical constructs. To address this dearth of novel theory and accompanying empiricism, ...
-
作者：Deng, Honglin; Wang, Weiquan; Lim, Kai H.
作者单位：Tongji University; Chinese University of Hong Kong; Hong Kong Polytechnic University
摘要：Trust violations of online sellers are widely reported in customer reviews and are often ascribed to the sellers' lack of integrity. These reported violations reduce potential customers' trust in the accused sellers, given the critical role of seller integrity in e-commerce. However, accused sellers and buyers often dispute the ascriptions of trust violations (e.g., sellers may argue that a violation is due to their lack of competence instead of their integrity). The trust repair literature ha...
-
作者：Lehmann, Julian; Recker, Jan; Yoo, Youngjin; Rosenkranz, Christoph
作者单位：Vrije Universiteit Amsterdam; University of Hamburg; University System of Ohio; Case Western Reserve University; University of Cologne
摘要：Digital ventures must navigate a key tension as they design new digital market offerings-that is, products or services that are embodied in digital technologies or enabled by them. On the one hand, digital ventures pursue a vision that builds on what might be possible through the generative potential that digital technology offers; on the other hand, they face an environment in the here and now, with existing customer preferences, extant regulations, and legacy technology. Taking a designing v...
