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作者：Devaraj, S; Kohli, R
作者单位：University of Notre Dame
摘要：With the enormous investments in Information Technology (IT), the question of payoffs from IT has become increasingly important. Organizations continue to question the benefits from IT investments especially in conjunction with corporate initiatives such as business process reengineering (BPR). Furthermore, the impact of technology on nonfinancial outcomes such as customer satisfaction and quality is gaining interest. However, studies examining the IT-performance relationship have been far fro...
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作者：Ragowsky, A; Stern, M; Adams, DA
作者单位：Wayne State University; Wayne State University; University of Houston System; University of Houston
摘要：To obtain the greatest benefit from its information system, an organization must determine which applications will provide the most benefit to organizational performance. This study reviews data collected from 310 manufacturing firms in Israel and 197 such firms in the U.S. For each firm, data were obtained about the benefits derived from using information systems, as perceived by a senior manager, and the organization's operating characteristics. Data were pooled across both countries. No mea...
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作者：Tallon, PP; Kraemer, KL; Gurbaxani, V
作者单位：University of California System; University of California Irvine; University of California System; University of California Irvine
摘要：Despite significant progress in evaluating the productivity payoffs from information technology (IT), the inability of traditional firm-level economic analysis to account fully for the intangible impacts of IT has led to calls for a more inclusive and comprehensive approach to measuring IT business value. In response to this call, we develop a process-oriented model to assess the impacts of IT on critical business activities within the value chain. Our model incorporates corporate goals for IT...
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作者：Chatfield, AT; Yetton, P
作者单位：University of New South Wales Sydney
摘要：A key issue facing IT researchers and practitioners has been the difficulty in realizing strategic payoff from IT investment. This study, drawn on sociological theories of embeddedness, addresses this key issue, with particular attention to the perspective of EDI network initiator. Cross-case analysis is conducted comparing three initiators of sophisticated EDI networks, who realized different levels of strategic payoffs. Results reveal that the achievement of strategic payoffs is a function o...
