3期

最新文章

• Strategic alignment between business and information technology: A knowledge-based view of behaviors, outcome, and consequences AI翻译
  作者：Kearns, Grover S.; Sabherwal, Rajiv
  作者单位：State University System of Florida; University of South Florida; University of Missouri System; University of Missouri Saint Louis
  摘要：Senior executives continue to be concerned about factors influencing the business effect of information technology (IT). Prior research has argued that business-IT strategic alignment facilitates business effect of IT and that contextual factors affect business-IT alignment. However, the role of knowledge considerations in the relationship between contextual factors and alignment, and the role of IT projects in the relationship between alignment and business effects of IT, have not been explic...
• Enabling customer-centricity using wikis and the wiki way AI翻译
  作者：Wagner, Christian; Majchrzak, Ann
  作者单位：City University of Hong Kong; University of Southern California
  摘要：Customer-centric business makes the needs and resources of individual customers the starting point for planning new products and services or improving existing ones. While customer-centricity has received recent attention in the marketing literature, technologies to enable customer-centricity have been largely ignored in research and theory development. In this paper, we describe one enabling technology-wikis. Wiki is a Web-based collaboration technology designed to allow anyone to update any ...
• Editorial introduction AI翻译
  作者：Zwass, Vladimir
• Designing web sites for customer loyalty across business domains: A multilevel analysis AI翻译
  作者：Mithas, Sunil; Ramasubbu, Narayan; Krishnan, M. S.; Fornell, Claes
  作者单位：University System of Maryland; University of Maryland College Park; University of Michigan System; University of Michigan
  摘要：Web Sites are important components of Internet strategy for organizations. This paper develops a theoretical model for understanding the effect of Web site design elements on customer loyalty to a Web site. We show the relevance of the business domain of a Web site to gain a contextual understanding of relative importance of Web site design elements. We use a hierarchical linear modeling approach to model multilevel and cross-level interactions that have not been explicitly considered in previ...
• Conflict and performance in global virtual teams AI翻译
  作者：Kankanhalli, Atreyi; Tan, Bernard C. Y.; Wei, Kwok-Kee
  作者单位：National University of Singapore; City University of Hong Kong
  摘要：Increasing globalization and advances in communication technology have fuelled the emergence of global virtual teams (GVTs). There is much potential for conflict in GVTs as members work across cultural, geographical, and time boundaries. This study examines the antecedents of GVT conflict and the circumstances under which conflict affects team performance. An in-depth study of GVT conflict episodes was carried out using interviews, observations, communication logs, and documents. Based on find...
• Using enterprise architecture standards in managing information technology AI翻译
  作者：Boh, Wai Fong; Yellin, Daniel
  作者单位：Nanyang Technological University; International Business Machines (IBM); IBM USA
  摘要：Organizations increasingly need to build an enterprise-wide capability to leverage technology that is distributed in different business units. Some organizations establish enterprise architecture (EA) standards to enable greater compatibility of information technology (IT) components and integration of applications and data across the enterprise. Through a firm-level survey, we sought to answer two key questions about the use of EA standards: (1) How do different governance mechanisms affect t...
• Efficacy in technology-mediated distributed teams AI翻译
  作者：Fuller, Mark A.; Hardin, Andrew M.; Davison, Robert M.
  作者单位：Washington State University; William & Mary; City University of Hong Kong
  摘要：The concept of collective efficacy within virtual teams has yet to be studied. This study developed and rigorously validated a domain-specific measure of collective efficacy, entitled virtual team efficacy, within a comprehensive research framework. Over a two-year period we collected field study data from multiple samples of information systems project teams-in all, 52 virtual teams comprising 318 students from the United States, Great Britain, and Hong Kong. As we hypothesized, group potency...
• A knowledge management success model: Theoretical development and empirical validation AI翻译
  作者：Kulkarni, Uday R.; Ravindran, Sury; Freeze, Ronald
  作者单位：Arizona State University; Arizona State University-Tempe
  摘要：We examine a knowledge management (KM) success model that incorporates the quality of available knowledge and KM systems built to share and reuse knowledge such as determinants of users' perception of usefulness and user satisfaction with an organization's KM practices. Perceived usefulness and user satisfaction, in turn, affect knowledge use, which in our model is a measure of how well knowledge sharing and reuse activities are internalized by an organization. Our model includes organizationa...
• Personalized content recommendation and user satisfaction: Theoretical synthesis and empirical findings AI翻译
  作者：Liang, Ting-Peng; Lai, Hung-Jen; Ku, Yi-Cheng
  作者单位：National Sun Yat Sen University
  摘要：Personalized services are increasingly popular in the Internet world. This study identifies theories related to the use of personalized content services and their effect on user satisfaction. Three major theories have been identified-information overload, uses and gratifications, and user involvement. The information overload theory implies that user satisfaction increases when the recommended content fits user interests (i.e., the recommendation accuracy increases). The uses and gratification...