Efficacy in technology-mediated distributed teams

• 成果类型: Article
• 署名作者: Fuller, Mark A.; Hardin, Andrew M.; Davison, Robert M.
• 署名单位: Washington State University; William & Mary; City University of Hong Kong
• 刊物名称: JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
• ISSN/ISSBN: 0742-1222
• DOI: 10.2753/MIS0742-1222230308
• 发表日期: 2006
• 页码: 209-235
• 关键词: computer self-efficacy; SOCIAL COGNITIVE THEORY; COLLECTIVE-EFFICACY; GROUP POTENCY; temporal coordination; trust; management; COMMUNICATION; individuals; performance

摘要

The concept of collective efficacy within virtual teams has yet to be studied. This study developed and rigorously validated a domain-specific measure of collective efficacy, entitled virtual team efficacy, within a comprehensive research framework. Over a two-year period we collected field study data from multiple samples of information systems project teams-in all, 52 virtual teams comprising 318 students from the United States, Great Britain, and Hong Kong. As we hypothesized, group potency and computer collective efficacy act as antecedents to virtual team efficacy, and virtual team efficacy is in turn predictive of perceptual and objective measures of performance. Further, consistent with efficacy theory, we also find that virtual team efficacy acts on performance outcomes through specific mediating processes. This paper contributes to the academic and practitioner communities by providing a comprehensive model of virtual team efficacy and performance and by providing validated instrumentation that can be immediately applied during further research in this area.