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作者:Boh, Wai Fong; Yellin, Daniel
作者单位:Nanyang Technological University; International Business Machines (IBM); IBM USA
摘要:Organizations increasingly need to build an enterprise-wide capability to leverage technology that is distributed in different business units. Some organizations establish enterprise architecture (EA) standards to enable greater compatibility of information technology (IT) components and integration of applications and data across the enterprise. Through a firm-level survey, we sought to answer two key questions about the use of EA standards: (1) How do different governance mechanisms affect t...
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作者:Lim, Kai H.; Sia, Choon Ling; Lee, Matthew K. O.; Benbasat, Izak
作者单位:City University of Hong Kong; University of British Columbia
摘要:This research investigates the effectiveness of various trust-building strategies to influence actual buying behavior in online shopping environments, particularly for first-time visitors to an Internet store that does not have an established reputation. Drawing from the literature on trust, we developed a model of how trustbuilding strategies could affect trust and the consequences of trust. We investigated two trust-building strategies: portal association (based on reputation categorization ...
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作者:Clemons, Eric K.; Gao, Guodong 'Gordon'; Hitt, Lorin M.
作者单位:University of Pennsylvania; University System of Maryland; University of Maryland College Park
摘要:We analyze how online reviews are used to evaluate the effectiveness of product differentiation strategies based on the theories of hyperdifferentiation and resonance marketing. Hyperdifferentiation says that firms can now produce almost anything that appeals to consumers and they can manage the complexity of the increasingly diverse product portfolios that result. Resonance marketing says that informed consumers will purchase products that they actually truly want. When consumers become more ...
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作者:Bhattacharjee, Sudip; Gopal, Ram D.; Lertwachara, Kaveepan; Marsden, James R.
作者单位:University of Connecticut; California State University System; California Polytechnic State University San Luis Obispo; University of Connecticut
摘要:Advances in online technologies and bandwidth availability have opened new vistas for online distribution of digital goods, but potential benefits for consumers are juxtaposed against challenges for retailers. Here, we investigate one type of digital experience good-music-whose market environment includes the very real presence of online piracy. Although arguments abound for and against online distribution of such digital goods, little research exists in this area. We develop a model of consum...
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作者:Sen, Ravi; King, Ruth C.; Shaw, Michael J.
作者单位:Texas A&M University System; Texas A&M University College Station; Mays Business School; University of North Carolina; University of North Carolina Greensboro
摘要:The Internet offers several tools such as shopping bots and search engines that help potential buyers search for lower prices. This paper defines buyers' online search strategy as using one or more of these tools to search for lower prices, and empirically investigates the validity of economics of information search theory in explaining buyers' choice of a particular online search strategy. We find that buyers' attitudes toward the price offered by their preferred online seller, their percepti...
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作者:Zahedi, Fatemeh 'Mariam'; Van Pelt, William V.; Srite, Mark
作者单位:University of Wisconsin System; University of Wisconsin Milwaukee; University of Wisconsin System; University of Wisconsin Milwaukee
摘要:As online information dissemination and e-commerce transactions become globally popular, understanding the cultural aspects of Web site documents will gain critical importance. Hidden cultural dimensions could facilitate or inhibit the usability and communication effectiveness of Web sites. However, few studies have investigated the existence of cultural dimensions in Web sites. This study identifies cultural signifiers of Web documents as they relate to the masculinity-femininity dimension. W...
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作者:Sun, LL; Srivastava, RP; Mock, TJ
作者单位:Rutgers University System; Rutgers University New Brunswick; University of Kansas; University of Southern California; Maastricht University
摘要:This study develops an alternative methodology for the risk analysis of information systems security (ISS), an evidential reasoning approach under the Dempster-Shafer theory of belief functions. The approach has the following important dimensions. First, the evidential reasoning approach provides a rigorous, structured manner to incorporate relevant ISS risk factors, related countermeasures, and their interrelationships when estimating ISS risk. Second, the methodology employs the belief funct...
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作者:Bradley, Randy V.; Pridmore, Jeannie L.; Byrd, Terry Anthony
作者单位:University of Tennessee System; University of Tennessee Knoxville; Auburn University System; Auburn University
摘要:Previous studies surrounding the DeLone and McLean model of information systems (IS) success have called for future research and further examination of its measure in different contexts. We draw from the literature on strategic IS planning and organizational culture to contextualize the DeLone and McLean model. There is some evidence that a high-quality information technology (IT) plan leads to system success; therefore, we empirically examine the inclusion of the IT plan quality construct as ...
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作者:Davamanirajan, Prabu; Kauffman, Robert J.; Kriebel, Charles H.; Mukhopadhyay, Tridas
作者单位:University of Minnesota System; University of Minnesota Twin Cities; University of Minnesota System; University of Minnesota Twin Cities; Carnegie Mellon University
摘要:Information technology (IT) value remains a serious concern of management today, especially how it should be measured and how it is created. Although we have made significant progress at the firm and aggregate levels of analysis, process-level analysis is still in its infancy, and there is a need for a systematic basis for identifying IT effects. We provide such an approach by developing two models: a process performance model of how system characteristics enhance process output and quality an...
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作者:Paul, DL
作者单位:University of Denver
摘要:Advances in information and communications technology have made possible collaborative activities in virtual settings. Virtual settings can significantly expand the knowledge resources available, yet they also create additional challenges to the already difficult activities of collaborating. The purpose of this research is to provide a better understanding of how collaborative activities in virtual settings enable the different parties to achieve their desired objectives by examining them from...