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作者：Wang, Eric T. G.; Klein, Gary; Jiang, James J.
作者单位：University of Colorado System; University of Colorado at Colorado Springs; State University System of Florida; University of Central Florida
摘要：There are many benefits of enterprise resource planning (ERP) systems, but their implementation is both complicated and difficult because the product spans functional silos and involves many internal and external entities. An ERP system is the outcome of social processes, and different ERP systems can embody distinct social arrangements when developed in different cultural contexts. Such social arrangements are difficult to change due the closure effect of technology stabilization. This leads ...
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作者：Zwass, Vladimir
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作者：Oh, WS; Gallivan, MJ; Kim, JW
作者单位：McGill University; University System of Georgia; Georgia State University; Concordia University - Canada
摘要：Despite the fact that several event studies have investigated the market's reaction to information technology (IT) investment announcements, little is known about how specific transactional risks influence the market value of a firm. This study examines stock market data to assess investors' responses to various transactional risks associated with IT outsourcing. More specifically, we develop and test several hypotheses to understand how transactional risks that arise due to a range of factors...
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作者：Zwass, Vladimir
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作者：Benaroch, Michel; Shah, Sandeep; Jeffery, Mark
作者单位：Syracuse University
摘要：As real options analysis (ROA) is being applied to increasingly complex information technology (IT) investment problems, a concern arises over the use of heuristic ROA models that are simpler to apply but can produce overvaluations. A good example is the application of a heuristic nested variation of the Black-Scholes (BS) model to the evaluation of interrelated IT investments as nested options. This particular heuristic BS model could overvalue by more than 100 percent. Using a binomial model...
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作者：Cao, JW; Crews, JM; Lin, M; Deokar, A; Burgoon, JK; Nunamaker, JF Jr
作者单位：University of Delaware; Nevada System of Higher Education (NSHE); University of Nevada Reno; University of Arizona; University of Arizona; University of Arizona
摘要：Historically, information systems (IS) researchers have questioned which research paradigms, activities, and methods IS research should follow. In this paper, we argue that different research methods and activities may interact with each other, different research paradigms may complement each other due to such interactions, and therefore, a multimethodological, cross-paradigm research approach may result in better IS research than a singular approach. Three existing multimethodological IS rese...
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作者：Zhou, LN; Shi, YM; Zhang, DS; Sears, A
作者单位：University System of Maryland; University of Maryland Baltimore County
摘要：The great potential of speech recognition systems in freeing users' hands while interacting with computers has inspired a variety of promising applications. However, given the performance of the state-of-the-art speech recognition technology today, widespread acceptance of speech recognition technology would not be realistic without designing and developing new approaches to detecting and correcting recognition errors effectively. In seeking solutions to the above problem, identifying cues to ...
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作者：Mithas, Sunil; Ramasubbu, Narayan; Krishnan, M. S.; Fornell, Claes
作者单位：University System of Maryland; University of Maryland College Park; University of Michigan System; University of Michigan
摘要：Web Sites are important components of Internet strategy for organizations. This paper develops a theoretical model for understanding the effect of Web site design elements on customer loyalty to a Web site. We show the relevance of the business domain of a Web site to gain a contextual understanding of relative importance of Web site design elements. We use a hierarchical linear modeling approach to model multilevel and cross-level interactions that have not been explicitly considered in previ...
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作者：Lopes, Alexandre B.; Galletta, Dennis F.
作者单位：University System of Ohio; University of Cincinnati; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：Providing profitable online content has been an elusive goal, challenging many companies such as the New York Times, Disney/ABC/ESPN, and Microsoft/ Slate. Charging for content has been hit-or-miss, attributable to a lack of generally applicable models of information value. Previous studies in the management information systems literature emphasized extrinsically motivated content (addressing tangible gains), while many sites target intrinsic goals such as entertainment or education. This stud...
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作者：Kankanhalli, Atreyi; Tan, Bernard C. Y.; Wei, Kwok-Kee
作者单位：National University of Singapore; City University of Hong Kong
摘要：Increasing globalization and advances in communication technology have fuelled the emergence of global virtual teams (GVTs). There is much potential for conflict in GVTs as members work across cultural, geographical, and time boundaries. This study examines the antecedents of GVT conflict and the circumstances under which conflict affects team performance. An in-depth study of GVT conflict episodes was carried out using interviews, observations, communication logs, and documents. Based on find...
