-
作者:Jensen, Matthew L.; Averbeck, Joshua M.; Zhang, Zhu; Wright, Kevin B.
作者单位:University of Oklahoma System; University of Oklahoma - Norman; Western Illinois University; University of Arizona; George Mason University
摘要:Online reviews play a significant role in forming and shaping perceptions about a product. With the credibility of online reviewers a frequent question, this research investigates how potential buyers assess the credibility of anonymous reviewers. Technology separates the reviewer from the review, and potential buyers are left to rely on characteristics of the review itself to determine the credibility of the reviewer. By extending the language expectancy theory to the online setting, we devel...
-
作者:Xue, Ling; Zhang, Cheng; Ling, Hong; Zhao, Xia
作者单位:University of North Carolina; University of North Carolina Greensboro; Fudan University; Fudan University
摘要:Firms face significant risk when they adopt digital supply chain systems to transact and coordinate with their partners. Drawn upon modular systems theory, this study proposes that system modularity mitigates the risk of adopting digital supply chain systems and therefore motivates firms to digitize more of their supply chain operations. The study theorizes how the risk-mitigating effect of system modularity can be enhanced by the allocation of decision rights to the IT (information technology...
-
作者:Zwass, Vladimir
-
作者:Porter, Constance Elise; Devaraj, Sarv; Sun, Daewon
作者单位:Rice University; University of Notre Dame; University of Notre Dame
摘要:Does a firm get any extra value from investing resources in sponsoring its own virtual community above and beyond the value that could be created for the firm, indirectly, via customer-initiated communities? If so, what explains the extra value derived from a firm-sponsored virtual community and how might this understanding inform managers about appropriate strategies for leveraging virtual communities as part of a value-creating strategy for the firm? We test two models of virtual community t...
-
作者:Karahanna, Elena; Preston, David S.
作者单位:University System of Georgia; University of Georgia; Texas Christian University
摘要:The paper empirically examines the effects of social capital of the relationship between the chief information officer (CIO) and top management team (TMT) on organizational value creation based on responses from CIOs and matched TMT respondents from 81 hospitals in the United States. Specifically, we theorize how the three dimensions of social capital-structural, cognitive, and relational social capital-facilitate knowledge exchange and combination between the CIO and TMT resulting in the alig...
-
作者:Lowry, Paul Benjamin; Moody, Gregory D.; Galletta, Denis F.; Vance, Anthony
作者单位:City University of Hong Kong; Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; Brigham Young University
摘要:Online whistle-blowing reporting systems (WBRS) have become increasingly prevalent channels for reporting organizational failures. The Sarbanes-Oxley Act and similar international laws now require firms to establish whistle-blowing (WB) procedures and WBRSs, increasing the importance of WB research and applications. Although the literature has addressed conventional WB behavior, it has not explained or measured the use of WBRSs in online contexts that could significantly alter elements of anon...
-
作者:Zhao, Xia; Xue, Ling; Whinston, Andrew B.
作者单位:University of North Carolina; University of North Carolina Greensboro; University of Texas System; University of Texas Austin
摘要:The interdependency of information security risks often induces firms to invest inefficiently in information technology security management. Cyberinsurance has been proposed as a promising solution to help firms optimize security spending. However, cyberinsurance is ineffective in addressing the investment inefficiency caused by risk interdependency. In this paper, we examine two alternative risk management approaches: risk pooling arrangements (RPAs) and managed security services (MSSs). We s...
-
作者:Lim, Jee-Hae; Stratopoulos, Theophanis C.; Wirjanto, Tony S.
作者单位:University of Waterloo; University of Waterloo
摘要:This study investigates the development and sustainability of a firm's information technology (IT) capability reputation from an IT executive's standpoint. Building on institutional theory, we argue that IT executives will try to achieve external legitimacy (i.e., project an image of superior IT capability to external stakeholders) in the hope that the top management team and board members will reciprocate by elevating the internal legitimacy of IT executives. Firms that develop such a culture...
-
作者:Keith, Mark; Demirkan, Haluk; Goul, Michael
作者单位:Brigham Young University; University of Washington; University of Washington Tacoma; Arizona State University; Arizona State University-Tempe
摘要:Despite advances in software development practices, organizations struggle to implement methodologies that match the risk in a project environment with needed coordination capabilities. Plan-driven and agile software development methodologies each have strengths and risks. However, most project environments cannot be classified as entirely risky or stable, suggesting the need for hybrid approaches. We leverage a design science approach to implement a novel hybrid methodology based on concepts ...
-
作者:Dedrick, Jason; Kraemer, Keneth L.; Shih, Eric
作者单位:Syracuse University; University of California System; University of California Irvine; Sungkyunkwan University (SKKU)
摘要:Previous research has found that information technology (IT) investment is associated with significant productivity gains for developed countries but not for developing countries. Yet developing countries have continued to increase their investment in IT rapidly. Given this apparent disconnect, there is a need for new research to study whether the investment has begun to pay off in greater productivity for developing countries. We analyze new data on IT investment and productivity for 45 count...