作者：Narayanaswamy, Ravi; Grover, Varun; Henry, Raymond M.
作者单位：University of South Carolina System; University of South Carolina Columbia; Clemson University; University System of Ohio; Cleveland State University
摘要：Information systems development (ISD) projects are prone to high levels of failure. One of the major reasons attributed to these failures is the inability to harmonize values held by a diverse set of participants in an environment that is characterized by uncertainty due to changing requirements. In this paper, we focus on a relational approach to achieve congruence between a project manager and a team member with respect to influence tactics. Constructs of perceptual congruence and communicat...
