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作者：Winkler, Till J.; Brown, Carol V.
作者单位：Copenhagen Business School; Universidad de la Habana; Stevens Institute of Technology
摘要：This study addresses a major gap in our knowledge about the allocation of information technology (IT) decision rights between business and IT units at the application level, including the governance of applications delivered on-premise versus those delivered with a software-as-a-service (SaaS) model. Building on the findings from a multicase qualitative study of organizations that had adopted the same SaaS application, we draw on three theoretical lenses (agency theory, transaction cost econom...
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作者：Lee, Young-Jin; Tan, Yong
作者单位：University of Denver; University of Washington; University of Washington Seattle
摘要：Giving away trial software is a common practice for software developers to maximize the exposure of their products to potential consumers and to minimize the consumers' uncertainty about software quality. There are two types of free trials: (1) freeware, which consists of very basic features of focal software without a time lock, and (2) trialware, which has the full functionality of focal software with a time lock. In this paper, we study what factors make some free-trial software attract mor...
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作者：Tallon, Paul P.; Ramirez, Ronald V.; Short, James E.
作者单位：Loyola University Maryland; University of Colorado System; University of Colorado Denver; University of California System; University of California San Diego; Massachusetts Institute of Technology (MIT); University of London; London Business School
摘要：In recent years, chief information officers have begun to report exponential increases in the amounts of raw data captured and retained across the organization. Managing extreme amounts of data can be complex and challenging at a time when information is increasingly viewed as a strategic resource. Since the dominant focus of the information technology (IT) governance literature has been on how firms govern physical IT artifacts (hardware, software, networks), the goal of this study is to exte...
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作者：Huber, Thomas L.; Fischer, Thomas A.; Dibbern, Jens; Hirschheim, Rudy
作者单位：University of Bern; University of Bern; Louisiana State University System; Louisiana State University; University of Houston System; University of Houston; University of Oxford; University of London; London School Economics & Political Science
摘要：This paper develops a process model of how and why complementarity and substitution form over time between contractual and relational governance in the context of information systems outsourcing. Our analysis identifies four distinct process patterns that explain this formation as the outcome of interaction processes between key elements of both contractual and relational governance. These patterns unveil the dynamic nature of complementarity and substitution. In particular, we show that the r...
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作者：Ma, Xiao (Sean); Khansa, Lara; Deng, Yun; Kim, Sung S.
作者单位：Virginia Polytechnic Institute & State University; Huazhong University of Science & Technology; University of Wisconsin System; University of Wisconsin Madison
摘要：Reputation systems have been recognized as successful online review communities and word-of-mouth channels. Our study draws upon the elaboration likelihood model to analyze the extent that the characteristics of reviewers and their early reviews reduce or worsen the bias of subsequent online reviews. Investigating the sources of this bias and ways to mitigate it is of considerable importance given the previously established significant impact of online reviews on consumers' purchasing decision...
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作者：Velu, Chander K.; Madnick, Stuart E.; Van Alstyne, Marshall W.
作者单位：University of Cambridge; University of Cambridge; Massachusetts Institute of Technology (MIT); Massachusetts Institute of Technology (MIT); Boston University
摘要：This paper applies the theory of real options to analyze how the value of information-based flexibility should affect the decision to centralize or decentralize data management under low and high uncertainty. This study makes two main contributions. First, we show that in the presence of low uncertainty, centralization of data management decisions creates more total surplus for the firm as the similarity of business units increases. In contrast, in the presence of high uncertainty, centralizat...
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作者：Cao, Lan; Mohan, Kanan; Ramesh, Balasubramaniam; Sarkar, Sumantra
作者单位：Old Dominion University; City University of New York (CUNY) System; Baruch College (CUNY); University System of Georgia; Georgia State University; University System of Georgia; Georgia State University
摘要：Two types of information technology (IT) outsourcing governance-contractual and relational-are commonly employed to address different goals in IT service management in outsourcing arrangements. Contractual governance helps improve efficiency in an outsourcing relationship, whereas relational governance facilitates satisfying changing business needs. Past literature argues that both forms of governance are important and that an appropriate balance between them is necessary. This study finds tha...
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作者：Di Tullio, Dany; Staples, D. Sandy
作者单位：Queens University - Canada
摘要：A comprehensive set of governance mechanisms and dimensions were investigated to identify combinations of mechanisms that are effectively used together in on-going volunteer-based open source software (OSS) projects. Three configurations were identified: Defined Community, Open Community, and Authoritarian Community. Notably, Defined Community governance had the strongest coordination and project climate and had the most extensive use of outcome, behavior, and clan control mechanisms (controll...
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作者：Zwass, Vladimir
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作者：Tiwana, Amrit; Konsynski, Ben; Venkatraman, N.
作者单位：University System of Georgia; University of Georgia; Emory University; University of Arizona; Harvard University; Boston University; University of London; London Business School
