4期

最新文章

• Managing Digital Platforms with Robust Multi-Sided Recommender Systems AI翻译
  作者：Malgonde, Onkar S.; Zhang, He; Padmanabhan, Balaji; Limayem, Moez
  作者单位：University of North Texas System; University of North Texas Denton; State University System of Florida; University of South Florida; State University System of Florida; University of North Florida; University of North Texas System; University of North Texas Denton
  摘要：Digital platforms have replaced traditional markets in most industries and orchestrate socioeconomic aspects of our lives. We address the problem of negative direct side network effects that arise with an increased number of agents on one side of the platform. Negative effects, if unaddressed, lead to undesired long-term consequences for the platform by developing a positive vicious cycle. Addressing negative effects require dynamic solution mechanisms that adapt to the changing landscape of p...
• To Be or Not to Be horizontal ellipsis Human? Theorizing the Role of Human-Like Competencies in Conversational Artificial Intelligence Agents AI翻译
  作者：Chandra, Shalini; Shirish, Anuragini; Srivastava, Shirish C.
  作者单位：Universite Paris Saclay; IMT - Institut Mines-Telecom; Institut Mines-Telecom Business School; Hautes Etudes Commerciales (HEC) Paris
  摘要：Driven by the need to provide continuous, timely, and efficient customer service, firms are constantly experimenting with emerging technological solutions. In recent times firms have shown an increased interest in designing and implementing artificial intelligence (AI)-based interactional technologies, such as conversational AI agents and chatbots, that obviate the need for having human service agents for the provision of customer service. However, the business impact of conversational AI is c...
• How Appreciation and Attention Affect Contributions to Electronic Networks of Practice AI翻译
  作者：Tan, Xue (Jane); Jin, Fujie; Dennis, Alan R.
  作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Indiana University System; Indiana University Bloomington
  摘要：We conducted three studies to examine how two types of user-generated feedback, appreciation and attention, affect users' decisions to make voluntary knowledge contributions to electronic networks of practice (ENPs). Appreciation is reflected in positive ratings, votes, and helpfulness evaluations. Attention is reflected in the number of views of contributed content. The first study used clickstream data from a college application ENP in China, where information seekers can read posted informa...
• Motivating the Motivationally Diverse Crowd: Social Value Orientation and Reward Structure in Crowd Idea Generation AI翻译
  作者：Yan, Bei; Hollingshead, Andrea B.
  作者单位：Stevens Institute of Technology; University of Southern California; Stevens Institute of Technology
  摘要：Some people contribute ideas for prosocial reasons in crowdsourcing; others do so for selfish reasons. Extending the theory of motivated information processing, the research posits that prosocial and proself individuals respond differently to reward structures in crowd idea generation. Two online experiments measured participants' prosocial versus proself orientation and manipulated whether participants received a competitive or cooperative reward structure. Study 2 also manipulated whether pa...
• Servitization for the Environment? The Impact of Data-Centric Product-Service Models AI翻译
  作者：Zhang, Xin; Guo, Xiaolong; Yue, Wei Thoo; Yu, Yugang
  作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; City University of Hong Kong; City University of Hong Kong
  摘要：Recent developments in data-centric technologies (e.g., big data, Internet of Things, cloud computing) have given rise to the data-centric models, such as servitization. Servitization here refers to firms selling a product as a service instead of selling product ownership, which has been viewed as a green business model that can benefit the environment. Despite the potential environmental superiority of servitization, previous studies and empirical observations have shown that the servitizatio...
• Improving Imbalanced Machine Learning with Neighborhood-Informed Synthetic Sample Placement AI翻译
  作者：Nasir, Murtaza; Dag, Ali; Simsek, Serhat; Ivanov, Anton; Oztekin, Asil
  作者单位：Wichita State University; Creighton University; Montclair State University; University of Illinois System; University of Illinois Urbana-Champaign; University of Massachusetts System; University of Massachusetts Lowell
  摘要：Machine learning is widely used in information systems design. Yet, training algorithms on imbalanced datasets may severely affect performance on unseen data. For example, in some cases in healthcare, fintech, or cybersecurity contexts, certain subclasses are difficult to learn because they are underrepresented in training data. Our study offers a flexible and efficient solution based on a new synthetic average neighborhood sampling algorithm (SANSA), which, in contrast to other solutions, int...
• Editorial Introduction AI翻译
  作者：Zwass, Vladimir
• Approaching IT Security & Avoiding Threats in the Smart Home Context AI翻译
  作者：Nehme, Alaa; George, Joey F. F.
  作者单位：Mississippi State University; Iowa State University; Mississippi State University
  摘要：Not securing smart home devices has proven a threat to cyberspace. This has underscored the importance of using fear appeals to promote users' information security behavior. We practiced context-specific theorization to enhance fear appeal theory and design. Particularly, we extended Protection Motivation Theory to include avoidant-focused motivation (i.e., users' intent to avoid using their devices), the positive emotion of hope, and information technology (IT)-self extension. Our hypotheses ...
• We Are All in This Together, or Are We? Job Strain and Coping in the Context of an E-Healthcare System Implementation AI翻译
  作者：Sykes, Tracy Ann; Aljafari, Ruba
  作者单位：University of Arkansas System; University of Arkansas Fayetteville; Virginia Polytechnic Institute & State University
  摘要：Doctors and paraprofessionals operate in stressful environments that jeopardize their well-being and quality of care. E-healthcare systems have been promoted by government initiatives (e.g., HITECH act) to support healthcare services. Recent evidence suggests, however, that these systems contribute to job strain. Drawing on findings from a qualitative study and proximity and homophily theories, we integrate the healthcare context to develop and test a research model of friendship network ties ...
• Businessperson or Technologist: Stock Market Reaction to the Alignment between CIO Background and Firm Strategy AI翻译
  作者：Banker, Rajiv D.; (Qian) Feng, Cecilia; Pavlou, Paul A.
  作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; State University of New York (SUNY) System; Stony Brook University; University of Houston System; University of Houston; University of Houston System; University of Houston
  摘要：Chief Information Officers (CIOs) influence their firm's strategy implementation and facilitate improved firm performance by effectively managing information technology (IT) resources. However, it remains unclear how firms select CIOs and how the stock market perceives the selection. We posit that firms' preferences regarding CIO background (business acumen versus technical expertise) depend on their strategic positioning. Also, we argue that the stock market pays attention to the alignment be...