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作者:Venkatesh, Viswanath; Goyal, Sandeep
作者单位:Virginia Polytechnic Institute & State University; University of Louisville
摘要:Organizations usually have difficulty adjusting to technology-enabled changes. Recent research has examined the interaction between technology and the key job outcomes of employees. But this research stream has done so using a linear lens even though this interplay has been recognized to be dynamic and complex. We challenge here this linearity assumption. We theorized that enterprise system (ES) use influences post-implementation job scope, and the change from pre- to post-implementation job s...
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作者:Weinert, Christoph; Maier, Christian; Laumer, Sven; Weitzel, Tim
作者单位:Otto Friedrich University Bamberg; University of Erlangen Nuremberg
摘要:Information technology (IT) interruptions are IT-based events that capture users' attention and interfere with other activities. This study focuses on repeated IT interruption and task performance. We draw on dual-process theory and suggest that users may get used to repeated IT interruption, known as habituation, or may become hypersensitive, known as sensitization. We validate the research model based on data from a laboratory experiment with 100 subjects by using a multivariate latent growt...
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作者:Xiao, Ping; Chen, Yuanyuan; Bharadwaj, Anandhi; Bao, Weining
作者单位:University of Melbourne; University of Alabama System; University of Alabama Tuscaloosa; Emory University; University of Connecticut
摘要:We develop a dynamic model to examine how information nudges influence digital services' consumer usage behavior and welfare under a three-part tariff structure. We study two types of information nudging: nudging through full and nudging through partial information provision. In the former, information nudges are provided to inform consumers of their usage status at every decision point in a billing cycle. In contrast, in the latter, consumers are nudged at one or more decision points within a...
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作者:Pu, Jingchuan; Nian, Tingting; Qiu, Liangfei; Cheng, Hsing Kenneth
作者单位:State University System of Florida; University of Florida; University of California System; University of California Irvine
摘要:On e-commerce platforms, consumers rely heavily on online reviews, sales volume, and social media discussions to infer product quality. As a result, the past decade has witnessed an explosive growth of seller-initiated misrepresentation of quality through fake reviews, fake sales, and fake posts. We develop an analytical model to investigate sellers' competition in quality misrepresentation in agency pricing and the platform's policies. The platform can discourage sellers' quality misrepresent...
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作者:Cram, W. Alec; Wiener, Martin; Tarafdar, Monideepa; Benlian, Alexander
作者单位:University of Waterloo; Technische Universitat Dresden; University of Massachusetts System; University of Massachusetts Amherst; Technical University of Darmstadt
摘要:This study examines how the use of algorithmic control within gig economy platforms relates to the well-being and behavior of workers. Specifically, we explore how two different forms of algorithmic control-gatekeeping and guiding-correspond with (positive) challenge technostressors and (negative) threat technostressors experienced by Uber drivers. We also examine the moderating impact of algorithmic control transparency on these relationships, as well as the outcomes of technostressors in ter...
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作者:Alibakhshi, Reza; Srivastava, Shirish C.
作者单位:IE University; Hautes Etudes Commerciales (HEC) Paris
摘要:Driven by the need to enhance user traffic on social media (SM) platforms for increasing their advertising revenues, SM platforms are experimenting with new content creation features. However, it is unclear if such initiatives are also beneficial for SM profile owners such as influencers, who are the prime content creators on the SM platforms who use SM posts to build their influence within their network of followers. Our study investigates the effect of introducing one such new SM feature: th...
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作者:Zwass, Vladimir
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作者:Chen, Yang; Wang, Xin; Benitez, Jose; Luo, Xin (Robert); Li, Dechao
作者单位:Southwestern University of Finance & Economics - China; Universite Catholique de Lille; EDHEC Business School; University of New Mexico
摘要:Techno-invasion refers to constant connectivity of being always exposed that blurs desired boundaries between work and personal life and represents an emerging phenomenon of scholarly investigation. As work-related use of information technology (IT) during non-work time leads to techno-invasion, a minimal amount is known about whether techno-invasion may engender employees' deviant behaviors, a behavior that violates organizational norms and may be intended to harm the organization, its member...
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作者:Bauer, Ingrid; Parra-Moyano, Jose; Schmedders, Karl; Schwabe, Gerhard
作者单位:University of Zurich; Copenhagen Business School; International Institute for Management Development (IMD); University of Zurich
摘要:Markets in which similar goods of different qualities are sold suffer from information asymmetries and their negative consequences. Dealers have established themselves, and mediate these markets through their use of quality signals. While these signals help to mitigate information asymmetries, these markets still function well below their optimum: a large share of goods sold are overpriced, and most of the benefits are reaped by intermediaries. In this paper we build on prior research that pro...
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作者:Zwass, Vladimir