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作者：Quinn, Martin; Gutt, Dominik
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Generative AI (GenAI) may fundamentally reshape how users seek knowledge in online knowledge sharing communities. Although prior work found an overall decrease in knowledge seeking in online communities upon the availability of GenAI, the underlying dynamics across user groups have remained unexplored. This study addresses that gap. Drawing on commitment-based theory, we hypothesize that casual users-motivated by cost-benefit considerations-are more likely to reduce their question-posting acti...
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作者：Chan, Tommy K. H.; Lee, Zach W. Y.; Pan, Meizhi; Sun, Ke
作者单位：University of Manchester; Alliance Manchester Business School; University of Leicester; Durham University; Ningbo University of Technology
摘要：Social media firestorms, characterized by the rapid spread of negative electronic word of mouth (eWOM), can ignite widespread criticism of a firm's brand transgressions, service failures, product-harm crises, or ideological conflicts. This study, grounded in the sociotechnical and social learning perspectives, examines the drivers and outcomes of social learning in ideologically charged firestorms, which represent an emerging form. We investigate the effects of social consensus and message per...
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作者：Wessel, Michael; Adam, Martin; Benlian, Alexander; Majchrzak, Ann; Thies, Ferdinand
作者单位：Friedrich Schiller University of Jena; Copenhagen Business School; University of Gottingen; Technical University of Darmstadt; University of Southern California
摘要：The emergence of generative artificial intelligence (GenAI) represents a watershed moment in the evolution of digital platforms. The capabilities of this AI technology go beyond traditional AI systems, enabling the autonomous generation of novel outcomes with significant implications for platform value creation, architecture, governance, and stakeholder interactions. We develop an integrative conceptual framework that identifies four key mechanisms through which GenAI transforms digital platfo...
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作者：Wang, Jianfei; Zhou, Lina; Jiang, Cuiqing; Wang, Zhao
作者单位：Hefei University of Technology; University of North Carolina; University of North Carolina Charlotte
摘要：Extracting effective features from dynamic networks underpins the development of network-based artificial intelligence (AI) methods and decision support systems. Despite existing methods for constructing network features, a notable gap exists in addressing the propagation influence of direct and indirect neighbors. Given the sparse and interacting nature of neighbor information as well as the requirements of interpretability, modeling neighbor influence presents an essential yet challenging re...
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作者：Ma, Hanzhuo; Dennis, Alexander S.; Dennis, Alan R.; Huang, Wei
作者单位：Deakin University; Iowa State University; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Many news stories that users see on social media are recommended by artificial intelligence (AI), but most users are unaware of this. Policymakers have argued that increasing transparency about the role of AI may reduce users' sharing of fake news. We use social influence theory to argue that such explicit labeling of news stories may have the opposite effect of what policymakers intend by triggering users to rely on fast System 1 cognition rather than more effortful rational System 2 cognitio...
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作者：Zwass, Vladimir
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作者：Zwass, Vladimir
