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作者：Raghu, TS; Jayaraman, B; Rao, HR
作者单位：Arizona State University; Arizona State University-Tempe; State University of New York (SUNY) System; University at Buffalo, SUNY; State University of New York (SUNY) System; University at Buffalo, SUNY
摘要：This paper presents an approach to organizational modeling that combines both agent-centric and activity-centric approaches. Activity-centric approaches to process modeling capture the mechanistic components of a process (including aspects of workflow, decision, and information), but agent-centric approaches capture specific aspects of the human component. In this paper, we explore an integrative viewpoint in which the transactional aspects of agent-centric concerns-for example, economic incen...
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作者：Kemerer, CF
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：This issue marks the end of the third and last year of my term as Editor-in-Chief of ISR. Three years ago wrote an editorial for the first issue that set the tone and immediate goals for the journal, summarized as follows: ISR has established itself as one of a small set of top-tier academic journals in the information systems discipline. Editorial policy changes have been designed to strengthen a number of aspects of the journal, particularly the Timeliness of the work published, without havi...
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作者：Krishnan, MS; Mukhopadhyay, T; Kriebel, CH
作者单位：University of Michigan System; University of Michigan; Carnegie Mellon University
摘要：In this paper we address the problem of increasing software maintenance costs in a custom software development environment, and develop a stochastic decision model for the maintenance of information systems. Based on this modeling framework, we derive an optimal decision rule for software systems maintenance, and present sensitivity analysis of the optimal policy. We illustrate an application of this model to a large telecommunications switching software system, and present sensitivity analysi...
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作者：Malhotra, NK; Kim, SS; Agarwal, J
作者单位：University System of Georgia; Georgia Institute of Technology; University of Wisconsin System; University of Wisconsin Madison; University of Calgary
摘要：The lack of consumer confidence in information privacy has been identified as a major problem hampering the growth of e-commerce. Despite the importance of understanding the nature of online consumers' concerns for information privacy, this topic has received little attention in the information systems community. To fill the gap in the literature, this article focuses on three distinct, yet closely related, issues. First, drawing on social contract theory, we offer a theoretical framework on t...
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作者：Koh, C; Ang, S; Straub, DW
作者单位：Nanyang Technological University; University System of Georgia; Georgia State University
摘要：Information technology (IT) outsourcing success requires careful management of customer-supplier relationships. However, there are few published studies on the ongoing relationships, and most of these adopt a customer perspective, de-emphasizing suppliers. In this study, we look at both customer and supplier perspectives, by means of the psychological contract of customer and supplier project managers. We apply the concept of psychological contract to perceived mutual obligations, and to how s...
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作者：Kirsch, LJ
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：In today's competitive environment, an increasing number of firms are building common information systems, which will be deployed globally, to support their strategic globalization initiatives. These systems are designed to meet the requirements of a diverse set of stakeholders with different business needs, priorities, and objectives. One managerial tool for addressing and reconciling such differences is control, which encompasses all attempts to motivate individuals to act in a manner that i...
