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作者：Williams, Robin; Pollock, Neil
作者单位：University of Edinburgh; University of Edinburgh
摘要：The single site implementation study is an invaluable tool for studying the large-scale enterprise solution. Together with constructivist frameworks and ethnographic approaches it has allowed the development of rich local pictures of the immediate and adaptive response by user organizations to the take-up of what are, today, often generic packaged systems. However, to view the packaged enterprise solution principally at the place where the user encounters it also has limitations. It produces s...
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作者：Setia, Pankaj; Rajagopalan, Balaji; Sambamurthy, Vallabh; Calantone, Roger
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Oakland University; Michigan State University; Michigan State University's Broad College of Business
摘要：Open-source software development is the next stage in the evolution of product development, particularly software products. Compared with the prevailing proprietary approaches, open-source software products are developed by co-opting external developers and prospective users. Although a core group of developers might still play a key role in the initial design and development, a notable aspect of the open-source software paradigm is the role of peripheral developers in the enhancement and popu...
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作者：Susarla, Anjana; Oh, Jeong-Ha; Tan, Yong
作者单位：Carnegie Mellon University; University of Texas System; University of Texas Dallas; University of Washington; University of Washington Seattle
摘要：This paper is motivated by the success of YouTube, which is attractive to content creators as well as corporations for its potential to rapidly disseminate digital content. The networked structure of interactions on YouTube and the tremendous variation in the success of videos posted online lends itself to an inquiry of the role of social influence. Using a unique data set of video information and user information collected from YouTube, we find that social interactions are influential not onl...
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作者：Sahoo, Nachiketa; Krishnan, Ramayya; Duncan, George; Callan, Jamie
作者单位：Carnegie Mellon University; Carnegie Mellon University
摘要：Collaborative filtering algorithms learn from the ratings of a group of users on a set of items to find personalized recommendations for each user. Traditionally they have been designed to work with one-dimensional ratings. With interest growing in recommendations based on multiple aspects of items, we present an algorithm for using multicomponent rating data. The presented mixture model-based algorithm uses the component rating dependency structure discovered by a structure learning algorithm...
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作者：Fitoussi, David; Gurbaxani, Vijay
作者单位：University of California System; University of California Irvine
摘要：Companies that outsource information technology (IT) services usually focus on achieving multiple objectives. Correspondingly, outsourcing contracts typically specify a variety of metrics to measure and reward (or penalize) vendor performance. The specific types of performance metrics included in a contract strongly affect its incentive content and ultimately its outcome. One specific challenge is the measurement of performance when an outsourcing arrangement has a mix of objectives, some that...
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作者：Fuentelsaz, Lucio; Pablo Maicas, Juan; Polo, Yolanda
作者单位：University of Zaragoza
摘要：This paper empirically analyzes the joint effect of switching costs and network effects in determining the level of competition in the European mobile communications industry. Theoretical reasoning argues that switching costs and network effects may confer some market power that firms can strategically exploit to reduce competition and thus increase profits. Theoretical predictions are completely confirmed by the empirical evidence and important asymmetries between the market structures in the...
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作者：Granados, Nelson; Gupta, Alok; Kauffman, Robert J.
作者单位：Pepperdine University; University of Minnesota System; University of Minnesota Twin Cities; Arizona State University; Arizona State University-Tempe
摘要：The Internet has brought consumers increased access to information to make purchase decisions. One of the expected consequences is an increase in the price elasticity of demand, or the percent change in demand caused by a percent change in price, because consumers are better able to compare offerings from multiple suppliers. In this paper, we analyze the impact of the Internet on demand, by comparing the demand functions in the Internet and traditional air travel channels. We use a data set th...
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作者：Kleis, Landon; Chwelos, Paul; Ramirez, Ronald V.; Cockburn, Iain
作者单位：University of British Columbia; University of Colorado System; University of Colorado Denver; Boston University
摘要：Prior research concerning IT business value has established a link between firm-level IT investment and tangible returns such as output productivity. Research also suggests that IT is vital to intermediate processes such as those that produce intangible output. Among these, the use of IT in innovation and knowledge creation processes is perhaps the most critical to a firm's long-term success. However, little is known about the relationship between IT, knowledge creation, and innovation output....
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作者：Mehra, Amit; Bala, Ram; Sankaranarayanan, Ramesh
作者单位：Indian School of Business (ISB); University of Connecticut
摘要：The introduction of product upgrades in a competitive environment is commonly observed in the software industry. When introducing a new product, a software vendor may employ behavior-based price discrimination (BBPD) by offering a discount over its market price to entice existing customers of the competitor. This type of pricing is referred to as competitive upgrade discount pricing and is possible because the vendor can use proof of purchase of a competitor's product as credible evidence to o...
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作者：Kang, Sora; Lim, Kai H.; Kim, Min Soo; Yang, Hee-Dong
作者单位：Hoseo University; City University of Hong Kong; Hanyang University; Ewha Womans University
摘要：This study develops a comprehensive model to predict and explain the use of collaborative technologies (CT) and the task performance of individual users as a result of using CT. The integrated model attempts to capture how the individual user's extent of use of CT is a function of both the technical features and the structures embedded within or created by the interactions among the technology, group, and organization. The model developed is tested using data collected from a national bank wit...
