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作者:Langer, Nishtha; Slaughter, Sandra A.; Mukhopadhyay, Tridas
作者单位:Indian School of Business (ISB); University System of Georgia; Georgia Institute of Technology; Carnegie Mellon University; Qatar Foundation (QF); Carnegie Mellon University in Qatar
摘要:T his study examines the role of project managers' (PM) practical intelligence (PI) in the performance of software offshore outsourcing projects. Based on the extant literature, we conceptualize PI for PMs as their capability to resolve project related work problems, given their long-range and short-range goals; PI is targeted at resolving unexpected and difficult situations, which often cannot be resolved using established processes and frameworks. We then draw on the information processing l...
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作者:Tan, Chuan-Hoo; Sutanto, Juliana; Phang, Chee Wei; Gasimov, Anar
作者单位:City University of Hong Kong; Swiss Federal Institutes of Technology Domain; ETH Zurich; Fudan University
摘要:The widespread use of personal communication technologies (PCTs) for commercial message dissemination necessitates understanding that PCTs might lead to better commercial performance in different situations. Building primarily on apparatgeist and social construction theories, this research proposes that consumer responses to PCT-disseminated commercial messages are jointly influenced by the PCT (i.e., technology) that carries general symbolic meanings about its nature and purpose (its spirit),...
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作者:Dhar, Vasant; Geva, Tomer; Oestreicher-Singer, Gal; Sundararajan, Arun
作者单位:New York University; Tel Aviv University
摘要:We define an economic network as a linked set of entities, where links are created by actual realizations of shared economic outcomes between entities. We analyze the predictive information contained in a specific type of economic network, namely, a product network, where the links between products reflect aggregated information on the preferences of large numbers of individuals to co-purchase pairs of products. The product network therefore reflects a simple smoothed model of demand for relat...
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作者:Hong, Yili (Kevin); Pavlou, Paul A.
作者单位:Arizona State University; Arizona State University-Tempe; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要:Product fit uncertainty (defined as the degree to which a consumer cannot assess whether a product's attributes match her preference) is proposed to be a major impediment to online markets with costly product returns and lack of consumer satisfaction. We conceptualize the nature of product fit uncertainty as an information problem and theorize its distinct effect on product returns and consumer satisfaction (versus product quality uncertainty), particularly for experience (versus search) goods...
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作者:Bera, Palash; Burton-Jones, Andrew; Wand, Yair
作者单位:Saint Louis University; University of Queensland; University of British Columbia
摘要:Underlying the design of any information system is an explicit or implicit conceptual model of the domain that the system supports. Because of the importance of such models, researchers and practitioners have long focused on how best to construct them. Past research on constructing conceptual models has generally focused on their semantics (their meaning), to discover how to convey meaning more clearly and completely, or their pragmatics (the importance of context in model creation and use), t...
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作者:Goes, Paulo B.; Lin, Mingfeng; Yeung, Ching-man Au
作者单位:University of Arizona
摘要:Online product reviews are increasingly important for consumer decisions, yet we still know little about how reviews are generated in the first place. In an effort to gather more reviews, many websites encourage user interactions such as allowing one user to subscribe to another. Do these interactions actually facilitate the generation of product reviews? More importantly, what kind of reviews do such interactions induce? We study these questions using data from one of the largest product revi...
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作者:Wright, Ryan T.; Jensen, Matthew L.; Thatcher, Jason Bennett; Dinger, Michael; Marett, Kent
作者单位:University of Massachusetts System; University of Massachusetts Amherst; University of Oklahoma System; University of Oklahoma - Norman; Clemson University; Mississippi State University
摘要:Phishing is a major threat to individuals and organizations. Along with billions of dollars lost annually, phishing attacks have led to significant data breaches, loss of corporate secrets, and espionage. Despite the significant threat, potential phishing targets have little theoretical or practical guidance on which phishing tactics are most dangerous and require heightened caution. The current study extends persuasion and motivation theory to postulate why certain influence techniques are es...
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作者:Meyer, Georg; Adomavicius, Gediminas; Johnson, Paul E.; Elidrisi, Mohamed; Rush, William A.; Sperl-Hillen, JoAnn M.; O'Connor, Patrick J.
作者单位:University of Minnesota System; University of Minnesota Twin Cities; University of Minnesota System; University of Minnesota Twin Cities
摘要:Decision strategies in dynamic environments do not always succeed in producing desired outcomes, particularly in complex, ill-structured domains. Information systems often capture large amounts of data about such environments. We propose a domain-independent, iterative approach that (a) applies data mining classification techniques to the collected data in order to discover the conditions under which dynamic decision-making strategies produce undesired or suboptimal outcomes and (b) uses this ...
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作者:Xu, Jingjun (David); Benbasat, Izak; Cenfetelli, Ronald T.
作者单位:Wichita State University; University of British Columbia
摘要:Online retailers are increasingly providing service technologies, such as technology-based and human-based services, to assist customers with their shopping. Despite the prevalence of these service technologies and the scholarly recognition of their importance, surprisingly little empirical research has examined the fundamental differences among them. Consequently, little is known about the factors that may favor the use of one type of service technology over another. In this paper, we propose...
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作者:Li, Ting; Kauffman, Robert J.; van Heck, Eric; Vervest, Peter; Dellaert, Benedict G. C.
作者单位:Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; Singapore Management University; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要:Consumer informedness plays a critical role in determining consumer choice in the presence of information technology deployed by competing firms in the marketplace. This paper develops a new theory of consumer informedness. Using data collected through a series of stated choice experiments in two different research contexts, we examine how consumer characteristics and observed behaviors moderate the influence of price and product informedness on consumer choice. The results indicate that diffe...