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作者：Lee, Jae Kyu
作者单位：Korea Advanced Institute of Science & Technology (KAIST)
摘要：Since the advent of the AIS Grand Vision Project of ICT-enabled Bright Society (in short, Bright ICT), there has been significant excitement as well as confusion about the concept. To resolve ambiguities about the types of research that are consistent with this vision, the notions of Restorative Bright ICT Research and Enriching Bright ICT Research are defined. In addition, we propose three perspectives that can differentiate Bright ICT research from traditional research approaches to create a...
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作者：Blohm, Ivo; Riedl, Christoph; Fueller, Johann; Leimeister, Jan Marco
作者单位：University of St Gallen; Northeastern University; Northeastern University; Harvard University; University of Innsbruck; Universitat Kassel
摘要：Information technology (IT) has created new patterns of digitally-mediated collaboration that allow open sourcing of ideas for new products and services. These novel sociotechnical arrangements afford finely-grained manipulation of how tasks can be represented and have changed the way organizations ideate. In this paper, we investigate differences in behavioral decision-making resulting from IT-based support of open idea evaluation. We report results from a randomized experiment of 120 partici...
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作者：Cheng, Hsing Kenneth; Li, Zhi; Naranjo, Andy
作者单位：State University System of Florida; University of Florida; Babson College
摘要：This study examines cloud computing spot pricing dynamics and the influence of latency on those pricing dynamics. Using the Amazon Elastic Compute Cloud U.S. East and West market spot instance pricing and latency intraday data from April 9, 2010, to May 22, 2011, we find considerable time variation in spot instance prices, and prices are often persistently higher in the West. Bivariate vector autoregressive model results show that within-market autoregressive pricing effects are larger than ac...
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作者：Atasoy, Hilal; Banker, Rajiv D.; Pavlou, Paul A.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：The effect of information technology (IT) on employment is a crucial question in today's economy given the increased digitization of work. To analyze the relationship between IT use and firm-level employment, we examine the longitudinal role of IT use in the firm's total number of employees. Our data set comes from the emerging economy of Turkey, and it represents firms of different sizes and industries. The data capture the firm's use of enterprise applications, such as enterprise resource pl...
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作者：Hong, Yili; Wang, Chong (Alex); Pavlou, Paul A.
作者单位：Arizona State University; Arizona State University-Tempe; City University of Hong Kong; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Online labor markets are Web-based platforms that enable buyers to identify and contract for information technology (IT) services with service providers using buyer-determined (BD) auctions. BD auctions in online labor markets either follow an open or a sealed bid format. We compare open and sealed bid auctions in online labor markets to identify which format is superior in terms of obtaining more bids and a higher buyer surplus. Our theoretical analysis suggests that the relative advantage of...
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作者：Hann, Il-Horn; Koh, Byungwan; Niculescu, Marius F.
作者单位：University System of Maryland; University of Maryland College Park; University of Calgary; University System of Georgia; Georgia Institute of Technology
摘要：We investigate the impact of the intergenerational nature of services, via backward compatibility, on the adoption of multigenerational platforms. We consider a mobile Internet platform that has evolved over several generations and for which users download complementary services from third-party providers. These services are often intergenerational: newer platform generations are backward compatible with respect to services released under earlier generation platforms. In this paper, we propose...
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作者：Lee, Chul Ho; Geng, Xianjun; Raghunathan, Srinivasan
作者单位：Harbin Institute of Technology; University of Texas System; University of Texas Dallas
摘要：Mandatory security standards that force firms to establish minimum levels of security controls are enforced in many domains, including information security. The information security domain is characterized by multiple intertwined security controls, not all of which can be regulated by standards, but compliance with existing security standards is often used by firms to deflect liability if a security breach occurs. We analyze a stylized setting where a firm has two security controls that are li...
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作者：Venkatesh, Viswanath; Thong, James Y. L.; Chan, Frank K. Y.; Hu, Paul J. H.
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Hong Kong University of Science & Technology; ESSEC Business School; Utah System of Higher Education; University of Utah
摘要：This paper investigates how citizens' uncertainty in e-government services can be managed. First, we draw from uncertainty reduction theory, and propose that transparency and trust are two key means of reducing citizens' uncertainty in e-government services. Second, we identify two key sets of relevant drivers of e-government service use: (1) information quality characteristics, i. e., accuracy and completeness; and (2) channel characteristics, i. e., convenience and personalization. We propos...
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作者：Panniello, Umberto; Gorgoglione, Michele; Tuzhilin, Alexander
作者单位：Politecnico di Bari; New York University
摘要：Most of the work on context-aware recommender systems has focused on demonstrating that the contextual information leads to more accurate recommendations. Little work has been done, however, on studying how much the contextual information affects the business performance. In this paper, we study how including context in recommendations affects customers' trust, sales, and other crucial business-related performance measures. To do this, we delivered content-based and context-aware recommendatio...
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作者：Mithas, Sunil; Krishnan, M. S.; Fornell, Claes
作者单位：University System of Maryland; University of Maryland College Park; University of Michigan System; University of Michigan; University of Michigan System; University of Michigan
摘要：This paper studies the effect of aggregate information technology (IT) investments on customer satisfaction and profits at the firm level. Using data on 109 U.S. firms for the 1994-1996 and 1999-2006 periods, we find that aggregate IT investments have a positive association with customer satisfaction. However, the strength of the relationship varied across the 1994-1996 and 1999-2006 periods. Specifically, IT investments had a more positive influence on customer satisfaction for the 1994-1996 ...
