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作者：Rolland, Knut H.; Mathiassen, Lars; Rai, Arun
作者单位：University of Oslo; University System of Georgia; Georgia State University
摘要：As organizations increasingly use digital platforms to facilitate innovation, researchers are seeking to understand how platforms shape business practices. Although extant literature offers important insights into platform management from a platform-owner perspective, we know little about how organizations manage industry platforms provided by external parties to generate opportunities and overcome challenges in relation to their infrastructure and work processes. As part of larger ecosystems,...
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作者：Qiu, Liangfei; Shi, Zhan (Michael); Whinston, Andrew B.
作者单位：State University System of Florida; University of Florida; Arizona State University; Arizona State University-Tempe; University of Texas System; University of Texas Austin
摘要：Recently, mobile applications have offered users the option to share their location information with friends. Using data from a major location-based social networking application in China, we estimate an empirical model of restaurant discovery and observational learning. The unique feature of repeat customer visits in the data allows us to examine observational learning in trials and repeats and to separate it from non-informational confounding mechanisms, such as homophily, using a novel test...
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作者：Kumar, Naveen; Qiu, Liangfei; Kumar, Subodha
作者单位：University of Washington; University of Washington Bothell; State University System of Florida; University of Florida; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：In the past decade, we have witnessed the growing importance of management responses to online reviews on digital platforms. In this study, we examine the impact of online management responses on business performance and their spillover effect on nearby businesses. By adopting multiple causal identification strategies to address the issue of self-selected responses, we find that the responses by a business owner play a significant role in the performance of the focal business as well as in the...
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作者：Cennamo, Carmelo; Ozalp, Hakan; Kretschmer, Tobias
作者单位：Bocconi University; University of Leeds; University of Munich; Centre for Economic Policy Research - UK
摘要：Multihoming, the decision to design a complement to operate on multiple platforms, is becoming increasingly common in many platform markets. Perceived wisdom suggests that multihoming is beneficial for complement providers as they expand their market reach, but it reduces differentiation among competing platforms as the same complements become available on different platforms. We argue that complement providers face trade-offs when designing their products for multiple platform architectures-t...
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作者：Aguiar, Luis; Claussen, Joerg; Peukert, Christian
作者单位：University of Munich; Copenhagen Business School; Universidade Catolica Portuguesa
摘要：We evaluate the unexpected shutdown of kino.to, a major platform for unlicensed video streaming in the German market. Using highly disaggregated clickstream data in a difference-in-differences setting, we compare the web behavior of 20,000 consumers in Germany and three control countries. We find that this intervention was not very effective in reducing unlicensed consumption or encouraging licensed consumption, mainly because users quickly switch to alternative unlicensed sites. We highlight ...
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作者：Zhang, Bin; Pavlou, Paul A.; Krishnan, Ramayya
作者单位：University of Arizona; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Carnegie Mellon University
摘要：With the availability of large-scale network data, peer influence in social networks can be more rigorously examined and understood than before. Peer influence can arise from immediate neighbors in the network (formally defined as cohesion or direct ties with one-hop neighbors) and from indirect peers who share common neighbors (formally defined as structural equivalence or indirect ties with two-hop neighbors). While the literature examined the role of each peer influence (direct or indirect)...
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作者：Kanat, Irfan; Hong, Yili; Raghu, T. S.
作者单位：University System of Ohio; Ohio University; Arizona State University; Arizona State University-Tempe
摘要：Global online labor markets (OLMs) lower the barriers to entry and enable global competition for information technology (IT) services from providers around the world. Although the prior OLM literature predominantly found systematic advantages for IT service providers from developed countries because of their higher perceived quality, the reality is that most service providers in OLM are from developing countries. This phenomenon requires a robust analysis of how OLMs are evolving. In this stud...
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作者：Zhao, Kexin; Zhang, Bin; Bai, Xue
作者单位：University of North Carolina; University of North Carolina Charlotte; University of Arizona; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Virtual interorganizational communities of practice (IOCoPs) enable professionals belonging to different organizations to exchange and share knowledge via computer-mediated interactions. Since knowledge sharing is socially embedded, contextual factors likely play an important role in encouraging individual's community participation. Specifically, professionals in IOCoPs are embedded in two different social environments: the virtual community where they interact with online peers and organizati...
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作者：Basu, Amit; Bhaskaran, Sreekumar
作者单位：Southern Methodist University
摘要：A key barrier to companies successfully engaging customers in the design of new products is customers fearing that they will be forced to pay much more for the custom products they help design. This fear is justified by the fact that once the customer has invested significant time and effort in co-designing a product, the firm can extract the entire consumer surplus through higher prices. At the same time, the firm allowing its customers to co-design products would be unlikely to commit to a p...
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作者：Kim, Hee-Woong; Kankanhalli, Atreyi; Lee, So-Hyun
作者单位：Yonsei University; National University of Singapore
摘要：The increasing popularity of social network services (SNS) presents an opportunity to offer gifting services through SNS. For givers, gifting can be an important means to enhance social relationships. On the other hand, for SNS providers, members' gifting can serve as a major source of revenue. As SNS providers continue to face challenges in generating revenues, understanding how to stimulate gifting through SNS can allow them to profit from members' relationships. However, there is little und...
