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作者：Zhang, Ting; Choi, Tsan-Ming; Cheng, T. C. Edwin
作者单位：University of Bristol; University of Liverpool; Hong Kong Polytechnic University
摘要：Many firms adopt behavioral-based pricing (BBP) to customize prices for both existing and new consumers whose valuations of products are influenced by the variety-seeking behavior, that is, the tendency to pursue diversity in brand or product choices. While this behavior is common in practice, it remains underexplored in the literature. To investigate BBP in markets with variety-seeking consumers, we develop a two-period model involving two competing firms. Our findings reveal that when firms ...
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作者：Zhou, Yun; Zhang, Zhoupeng (Jack); Hu, Ming; Cui, Haitao (Tony)
作者单位：McMaster University; State University of New York (SUNY) System; University at Buffalo, SUNY; University of Toronto; University of Minnesota System
摘要：How will peer pressure among sellers affect their operations in an online marketplace? Motivated by online platforms' marketplace designs that prompt sellers to compare their performances, in this paper, we develop and study a price competition model in which sellers account for both profits and peer comparison outcomes. In our model, two sellers offer substitutable products, and each of them sets a price ex ante to maximize their expected total utility, which is the sum of one's profit and th...
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作者：Luo, Xuechen; Wang, Chong (Alex); Ge, Ling
作者单位：Shanghai International Studies University; City University of Hong Kong; University of North Texas System; University of North Texas Denton
摘要：Online platforms that rely on voluntary user contributions face persistent challenges in maintaining sustained and active participation. This study investigates the effectiveness of a unique combination of social mechanisms-a group reputation system-in motivating individual voluntary contributions within the context of online prosocial crowdfunding. While a strong group identity can inspire member participation, the study also acknowledges a potential downside: a positive group reputation may ...
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作者：Yin, Zhe; Huang, Tingliang
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Tennessee System; University of Tennessee Knoxville
摘要：Customized mystery bag/box products are examples of a new business model of combining probabilistic selling and customization in practice. We develop an analytical framework to study the economic value of customized mystery bag/box products and explore the interrelationship between probabilistic selling and customization. We define probabilistic selling and customization to be complements (substitutes) as that customization increases (decreases) the value of probabilistic selling. We find that...
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作者：Jakhu, Gaurav; Chowdhury, Prabal Roy
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Bangalore; Indian Statistical Institute; Indian Statistical Institute Delhi
摘要：Dominant online platforms are increasingly collecting user-specific data across multiple markets, raising red flags as regards privacy, as well as potential anti-competitive abuses. We analyze competition among two platforms, with one platform collecting data in market 1 where it is dominant, using it to improve its competitive edge in market 2 where it competes in both prices and advertisements with the other platform. Our analysis unearths a novel anti-competitive effect of competition-that ...
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作者：Jang, Hongseok; Zheng, Quan; Pan, Xiajun Amy
作者单位：Tulane University; Chinese Academy of Sciences; University of Science & Technology of China, CAS; State University System of Florida; University of Florida
摘要：Currently, major online retail platforms, such as Amazon and JD, provide both conventional reselling channels and online marketplaces (i.e., agency channels), enabling their suppliers to encroach more efficiently than the traditional self-established direct channel. We construct a parsimonious model of a bilateral monopoly supply chain where the supplier can encroach through online marketplaces as both reselling and agency channels are available. Surprisingly, the encroachment option does not ...
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作者：Dada, Maqbool; Hathaway, Brett; Kagan, Evgeny
作者单位：Johns Hopkins University; Brigham Young University
摘要：Customer service has evolved beyond in-person visits and phone calls to include live chat, AI chatbots and social media, among other contact options. Service providers typically refer to these contact modalities as channels. Within each channel, customer service agents are tasked with managing and resolving a stream of inbound service requests. Each request involves milestones where the agent must decide whether to keep assisting the customer or to transfer them to a more skilled-and often cos...
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作者：Noh, In Joon; Gray, John; Ball, George; Wright, Zachary; Park, Hyunwoo
作者单位：Korea University; University System of Ohio; Ohio State University; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Brigham Young University; Seoul National University (SNU)
摘要：Generic drugs provide lifesaving, affordable treatment to millions of people each day. Generic drug manufacturing has been steadily moving from advanced economies, such as the U.S., to emerging economies, such as India. Due to the opacity of drug supply chains, the quality risk implications of manufacturing in emerging economies have not been carefully empirically tested. This study addresses this gap. To do so, we identify a novel source of drug manufacturing location data that allows us to c...
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作者：Liu, Dehai; Rikhtehgar Berenji, Hossein; Gupta, Sushil; Chai, Ruirui
作者单位：Pacific University; State University System of Florida; Florida International University; North China University of Water Resources & Electric Power
摘要：Over the past two decades, there has been a rise in localized terrorist organizations that have seized control of geographical regions, leading to intricate spatial topological relations between areas controlled by terrorists and those populated by civilians. Given the complexity and duration of counter-terrorism operations, governments must continually adapt their strategies to defeat terrorists in diverse geographical configurations. These operations can be protracted and expensive, with num...
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作者：Lu, Liling; Fang, Xin; Gao, Sarah Yini; Kazaz, Burak
作者单位：Syracuse University; Singapore Management University
摘要：In recent years, super fakes, that is, high-quality counterfeits, have gained popularity. The ability of super fake manufacturers to produce high-quality products has inspired a novel anti-counterfeiting measure: converting counterfeiters to authorized suppliers. We develop a game-theoretic model to examine the interactions between a brand-name firm with a licit home supplier and a counterfeiter who can be potentially converted to an authorized overseas supplier. Our analysis leads to three ma...
