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作者:de Holan, PM; Phillips, N
作者单位:IE University; University of Cambridge
摘要:How organizations create, transfer, and retain knowledge has been the focus of intensive investigation by management researchers. However, one aspect of the dynamics of knowledge-organizational forgetting-has received comparatively little attention. In this paper, we draw on an exploratory, multiple-case study of learning in international strategic alliances to explore how and why organizations forget. Based on our case study, we develop a theory of organizational forgetting, discuss the role ...
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作者:Boudreau, JW
作者单位:University of Southern California
摘要:This article provides a personal perspective on the themes and topics that have emerged in research published by the department of organizational behavior, in the first 50 years of Management Science. A review of articles accepted by the department suggests several themes that reflect broad objectives, such as improving management science models, or distinguishing points of view or assumptions, such as treating organizations as decision-making entities. The research is summarized through topic...
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作者:Naveh, E; Erez, M
作者单位:Technion Israel Institute of Technology
摘要:This study asserted that quality improvement (QI) requires the coexistence of two cultural values of innovation and attention to detail and proposed that their coexistence depends on the implementation of multiple QI practices. A longitudinal QI intervention, with five phases, consisting of multiple QI practices-ISO 9000, QI teams, quality goals, and coaching and communication by top management-was implemented. Participants were 425 employees working in 18 departments of four manufacturing pla...
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作者:Williams, C; Mitchell, W
作者单位:University of Illinois System; University of Illinois Urbana-Champaign; Duke University
摘要:Organization structure acts as a lens on the environment, gathering information and shaping its flow through a firm to inform managers' choices. This shaping of information flow happens through an organization's operating units, which selectively process information from the environment, and through the links between them, which pass information between units. We explore the relationship between this information infrastructure and firm strategy using structure and service information from the ...
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作者:Haunschild, PR; Rhee, M
作者单位:University of Texas System; University of Texas Austin; University of Hawaii System
摘要:What is the role of volition in organizational learning? Do firms learn better in response to internal procedures or external mandates? Existing literature provides conflicting answers to this question, with some theories suggesting that volition is important for learning because autonomy increases commitment and problem analyses, whereas external mandates tend to produce defensive reactions that are not coupled to the organization in any useful way. Yet, other theories suggest that mandate is...
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作者:Waller, MJ; Gupta, N; Giambatista, RC
作者单位:Tulane University; University of Illinois System; University of Illinois Urbana-Champaign; Texas Tech University System; Texas Tech University
摘要:Control crews are highly trained teams responsible for monitoring complex systems, performing routine procedures, and quickly responding to nonroutine situations. Previous literature suggests that higher-performing control crews engage in adaptive behavior during high-workload or crisis situations. Other work suggests that higher-performing crews use periods of lower workloads to prepare for future problems. To understand which behaviors performed during which situations better differentiate l...
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作者:Carrillo, JE; Gaimon, C
作者单位:State University System of Florida; University of Florida; University System of Georgia; Georgia Institute of Technology
摘要:A firm's ability to manage its knowledge-based resource capabilities has become increasingly important as a result of performance threats triggered by technology change and intense competition. At the manufacturing plant level, we focus on three repositories of knowledge that drive performance. First, the physical production or information systems represent knowledge embedded in the plant's technical systems. Second, the plant's workforce has knowledge, including diverse scientific information...
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作者:Levin, DZ; Cross, R
作者单位:Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick; University of Virginia
摘要:Research has demonstrated that relationships are critical to knowledge creation and transfer, yet findings have been mixed regarding the importance of relational and structural characteristics of social capital for the receipt of tacit and explicit knowledge. We propose and test a model of two-party (dyadic) knowledge exchange, with strong support in each of the three companies surveyed. First, the link between strong ties and receipt of useful knowledge (as reported by the knowledge seeker) w...
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作者:Lewis, K
作者单位:University of Texas System; University of Texas Austin
摘要:This study examined how transactive memory systems (TMSs) emerge and develop to affect the performance of knowledge-worker teams. Sixty-four MBA consulting teams (261 members) participated in the study. I proposed that the role and function of TMSs change to meet different task and knowledge demands during a project. Hypotheses predicting that TMSs emerge during a project-planning phase as a function of a team's initial conditions, and later develop and mature as a function of the nature and f...