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作者：Sun, Zhankun; Argon, Nilay Tanik; Ziya, Serhan
作者单位：City University of Hong Kong; University of North Carolina; University of North Carolina Chapel Hill
摘要：In war zones and economically deprived regions, because of extreme resource restrictions, a single provider may be the sole person in charge of providing emergency care to a group of patients. An important question the provider faces under such circumstances is whether or not to perform triage and how to prioritize the patients. By choosing to triage a particular patient, the provider can determine the health condition and thus the urgency of the patient, but that will come at the expense of d...
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作者：Gao, Fei; Su, Xuanming
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; University of Pennsylvania
摘要：Many restaurants have recently implemented self-order technologies across both online and offline channels. Online technology, through websites and mobile apps, allows customers to order and pay before coming to the store; offline technology, such as self-service kiosks, allows store customers to place orders without interacting with a human employee. In this paper, we develop a stylized theoretical model to study the impact of self-order technologies on customer demand, employment levels, and...
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作者：Yu, Qiuping; Allon, Gad; Bassamboo, Achal; Iravani, Seyed
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; University of Pennsylvania; Northwestern University; Northwestern University
摘要：We study how to use delay announcements to manage customer expectations while allowing a firm to prioritize among customers with different sensitivities to time and value. We examine this problem by developing a framework that characterizes the strategic interaction between the firm and heterogeneous customers. When the firm has information about the state of the system, yet lacks information on customer types, delay announcements play a dual role: they inform customers about the state of the ...
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作者：Natarajan, Karthik; Sim, Melvyn; Uichanco, Joline
作者单位：Singapore University of Technology & Design; National University of Singapore; University of Michigan System; University of Michigan
摘要：A basic assumption of the classical newsvendor model is that the probability distribution of the random demand is known. But in most realistic settings, only partial distribution information is available or reliably estimated. The distributionally robust newsvendor model is often used in this case where the worst-case expected profit is maximized over the set of distributions satisfying the known information, which is usually the mean and covariance of demands. However, covariance does not cap...
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作者：van Leeuwen, Boris; Noussair, Charles N.; Offerman, Theo; Suetens, Sigrid; van Veelen, Matthijs; van de Ven, Jeroen
作者单位：Tilburg University; Tilburg University; University of Arizona; University of Amsterdam; Tinbergen Institute; University of Amsterdam; Harvard University; University of Amsterdam
摘要：Evolutionary explanations of anger as a commitment device hinge on two key assumptions. The first is that it is predictable, ex ante, whether someone will get angry when feeling that he or she has been badly treated. The second is that anger is associated with destructive behavior. We test the validity of these two assumptions. We collected photos of responders in an ultimatum game before they were informed about the game that they would be playing, and we filmed responders with webcams during...
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作者：Shen, Qiaowei; Villas-Boas, J. Miguel
作者单位：Peking University; University of California System; University of California Berkeley
摘要：This paper considers the effect of firms sending advertising messages to consumers based on their past purchase behavior. If past purchase behavior on a product category is positively correlated with a consumer having high preferences in another category, a firm may want to advertise more intensively to those consumers that purchased the former category, if possible. This paper finds that this can lead to lower prices in the initial category if the annoyance of receiving advertising is large, ...
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作者：Barak-Corren, Netta; Tsay, Chia-Jung; Cushman, Fiery; Bazerman, Max H.
作者单位：Harvard University; Hebrew University of Jerusalem; University of London; University College London; Harvard University; Harvard University
摘要：We study how people reconcile conflicting moral intuitions by juxtaposing two versions of classic moral problems: the trolley problem and the footbridge problem. When viewed separately, most people favor action in the former and disapprove of action in the latter, despite identical consequences. The difference is often explained in terms of the intention principle-whether the consequences are intended or incidental. Our results suggest that when the two problems are considered together, a diff...
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作者：Moser, Petra; Ohmstedt, Joerg; Rhode, Paul W.
作者单位：New York University; University of Michigan System; University of Michigan; National Bureau of Economic Research
摘要：A growing empirical literature uses patent citations as a quality-adjusted measure for innovation, despite concerns about the validity of this measure. This paper links patents with objective measures of improvements in the quality of patented inventionsmeasured through performance in field trials for hybrid corn-to examine three potential factors that influence citations: (1) improvements in performance, (2) citing practices of patent attorneys, and (3) citing practices of patent examiners. T...
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作者：Wong, Kin Fai Ellick; Kwong, Jessica Y. Y.
作者单位：Hong Kong University of Science & Technology; Chinese University of Hong Kong
摘要：A paradox in organizational research on judgment and decision making is that although the law-of-effect in adaptive learning suggests that people's tendency to take a decision decreases after the decision receives negative consequences, people often exhibit an opposite action pattern of escalation of commitment. To address this paradox, this paper proposes that the unit of law-of-effect can be extended from a decision level to a strategy level (i.e., a group of planned decisions). A strategy o...
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作者：Anbarci, Nejat; Feltovich, Nick
作者单位：Deakin University; Monash University
摘要：We use a competitive search (price-posting) framework to experimentally examine how buyer information and fairness perceptions affect market behavior. We observe that moving from zero to one uninformed buyers leads to higher prices in both 2 (seller) x 2 (buyer) and 2 x 3 markets: the former as predicted under standard preferences, the latter the opposite of the theoretical prediction. Perceptions of fair prices-elicited in the experiment-are a powerful driver of behavior. For buyers, fair pri...
