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作者：Eftekhar, Mahyar; Netessine, Serguei; Zheng, Yanchong
作者单位：Arizona State University; Arizona State University-Tempe; University of Pennsylvania; Massachusetts Institute of Technology (MIT)
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作者：Agrawal, Narendra; Najafi-Asadolahi, Sami; Smith, Stephen A.
作者单位：Santa Clara University
摘要：Problem definition: Managers in digital ad agencies face the complex problem of setting prices for new ad campaigns, bidding for viewers on ad exchanges, and allocating them appropriately to campaigns. We have developed an analytical methodology for optimizing the agency's profits, with uncertainties in the arrival of potential viewers and new ad campaigns and in winning bids and obtaining viewer actions on ad exchanges. Methodology/results: The ad agency manages a series of contracts with adv...
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作者：Gallino, Santiago; Karacaoglu, Nil; Moreno, Antonio
作者单位：University of Pennsylvania; University System of Ohio; Ohio State University; Harvard University
摘要：Problem definition: Online marketplaces have revolutionized online sales by creating platforms that connect millions of buyers and sellers. Although the presence of numerous third-party sellers attracts customers, it also results in a proliferation of listings for each product, making it difficult for customers to choose between the available options. To address this issue, online marketplaces employ algorithmic tools to curate and present different product listings to customers. Although tool...
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作者：Yuan, Yuting
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：Problem definition: We study innovative capacity-planning strategies for service systems that encounter significant challenges in maintaining service quality because of worker shortages, a prevalent and growing issue across healthcare, retail, customer service, and other labor-intensive sectors. Methodology/results: Using a stylized queueing model representing a centralized service system, we propose a multistage staffing strategy utilizing capacities of various flexibility. Accounting for dem...
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作者：Xu, Ang; Yan, Chiwei; Goh, Chong Yang; Jaillet, Patrick
作者单位：University of California System; University of California Berkeley; Uber Technologies, Inc.; Massachusetts Institute of Technology (MIT)
摘要：Problem definition: Micromobility systems (bike-sharing or scooter-sharing) have been widely adopted across the globe as a sustainable mode of urban transportation. To efficiently plan, operate, and monitor such systems, it is crucial to understand the underlying rider demand-where riders come from and the rates of arrivals into the service area. They serve as key inputs for downstream decisions, including capacity planning, location optimization, and rebalancing. Estimating rider demand is no...
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作者：Osadchiy, Nikolay; Schmidt, William; Wu, Ting
作者单位：Emory University; Chinese University of Hong Kong
摘要：Problem definition: Cash flow variability is driven by operational decisions and influences operating performance and valuation. Despite this and the early role that operations management scholarship had on cash flow management theory, the prevailing approaches for managing cash flow variability focus on financial remedies. Our research extends this set of remedies by proposing customer portfolio management and selective trade credit as operational hedges for reducing cash flow variability. Me...
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作者：Yang, Jingwen; Mishra, Anant
作者单位：Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; University of Minnesota System; University of Minnesota Twin Cities
摘要：Problem definition: The opioid crisis has been called the worst drug crisis in American history. Although myriad factors influencing this crisis have been examined, the questions of whether and how the diversion of prescription (Rx) opioids from legal supply chain channels to illegal marketplaces contributes to the ongoing crisis remain understudied. Methodology/results: We utilize the enactment of the Drug Supply Chain Security Act (DSCSA) and cross-state variations in initial Rx opioid seizu...
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作者：Baek, Jackie; Boutilier, Justin J.; Farias, Vivek F.; Jonasson, Jonas Oddur; Yoeli, Erez
作者单位：New York University; University of Ottawa; Massachusetts Institute of Technology (MIT)
摘要：Problem definition: Behavioral health interventions, delivered through digital platforms, have the potential to significantly improve health outcomes through education, motivation, reminders, and outreach. We study the problem of optimizing personalized interventions for patients to maximize a long-term outcome, in which interventions are costly and capacity constrained. We assume we have access to a historical data set collected from an initial pilot study. Methodology/results: We present a n...
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作者：Singh, Siddharth Prakash; Wu, Owen Q.
作者单位：University of London; University College London; Indiana University System; Indiana University Bloomington; IU Kelley School of Business
摘要：Problem definition: Efficient allocation of a divisible resource and its associated costs among consumers is a critical issue in many societal decision-making scenarios. This decision is especially difficult when consumers have heterogeneous incomes and private levels of resource utility. Common approaches in practice often overlook either utility heterogeneity or income disparity, leaving a significant gap between potential and actual outcomes. We develop and analyze a resource allocation met...
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作者：Ramchandani, Pia; Bastani, Hamsa; Wyatt, Emily
作者单位：University of Pennsylvania
摘要：Problem definition: The covert nature of sex trafficking provides a significant barrier to generating large-scale, data-driven insights to inform law enforcement, policy, and social work. Existing research has focused on analyzing commercial sex sales on the internet to capture scalable geographical proxies for trafficking. However, ads selling commercial sex do not reveal information about worker consent. Therefore, it is challenging to identify risk for trafficking, which involves fraud, coe...
