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作者：Caplice, Chris
作者单位：Massachusetts Institute of Technology (MIT)
摘要：A wide variety of electronic marketplace formats are used in the Truckload (TL) transportation industry, including combinatorial auctions, private and public exchanges, and electronic catalogs. Combinatorial multi-attribute auctions are commonly used strategically to populate electronic catalogs, commonly called routing guides, with pricing, assignments, and priority logic. Private and public exchanges are used to complement the electronic catalogs in cases where the catalog fails. This paper ...
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作者：Bitran, Gabriel R.; Ferrer, Juan-Carlos
作者单位：Massachusetts Institute of Technology (MIT); Pontificia Universidad Catolica de Chile
摘要：This paper addresses the problem of how to determine the composition and price of a bundle so as to maximize the total expected profit. To motivate the problem, we use as a setting a high-tech manufacturing company that operates in a competitive environment, is not a leader in the industry, and is constantly reacting to bundles introduced by the leader. Bundles are sets of components that must meet technical constraints. The company's objective is to build a bundle and offer it in a market whe...
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作者：Li, Zhaolin
作者单位：City University of Hong Kong
摘要：This paper studies a single-period assortment optimization problem with unequal cost parameters. The consumer choice process is characterized by a Multinomial Logit (MNL) model. When the store traffic is a continuous random variable, we explicitly derive the structure of the optimal assortment. Our approach is to use a comprehensive measure-profit rate to evaluate the profitability of each variant and then determine which product should be offered. We demonstrate that the optimal assortment co...
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作者：Queenan, Carrie Crystal; Ferguson, Mark; Higbie, Jon; Kapoor, Rohit
作者单位：University of Notre Dame; University System of Georgia; Georgia Institute of Technology; Capital One Financial Corporation
摘要：A successful revenue management system requires accurate demand forecasts for each customer segment. The forecasts are used to set booking limits for lower value customers to ensure an adequate supply for higher value customers. The very use of booking limits, however, constrains the historical demand data needed for an accurate forecast. Ignoring this interaction leads to substantial penalties in a firm's potential revenues. We review existing unconstraining methods and propose a new method t...
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作者：Bensoussan, Alain; Cakanyildirim, Metin; Sethi, Suresh P.
作者单位：University of Texas System; University of Texas Dallas; University of Texas System; University of Texas Dallas
摘要：Information delays exist when the most recent inventory information available to the Inventory Manager (IM) is dated. In other words, the IM observes only the inventory level that belongs to an earlier period. Such situations are not uncommon, and they arise when it takes a while to process the demand data and pass the results to the IM. We introduce dynamic information delays as a Markov process into the standard multiperiod stochastic inventory problem with backorders. We develop the concept...
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作者：Gupta, Sushil; Roth, Aleda V.
作者单位：State University System of Florida; Florida International University; Clemson University
摘要：Martin K. Starr facilitated the creation of an identity for production and operations management (POM) as an academic discipline. This paper aims to summarize Starr's substantial contributions to scholarly inquiry on system integration and interfunctional coordination, modular production, and catastrophe avoidance. Even after four decades, we describe how his legacy in these areas continues to define several major drivers of operations and supply chain management research and practice. Starr h...
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作者：Yano, Candace A.; Newman, Alexandra M.
作者单位：University of California System; University of California Berkeley; University of California System; University of California Berkeley; Colorado School of Mines
摘要：We address the problem of an express package delivery company in structuring a long-term customer contract whose terms may include prices that differ by day-of-week and by speed-of-service. The company traditionally offered speed-of-service pricing to its customers, but without day-of-week differentiation, resulting in customer demands with considerable day-of-week seasonality. The package delivery company hoped that using day-of-week and speed-of-service price differentiation for contract cus...
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作者：Elmaghraby, Wedad
作者单位：University System of Maryland; University of Maryland College Park
摘要：The paper presents a survey of current industry practices in designing and running auctions as part of e-sourcing events. We report our findings from numerous interviews with auction makers in leading e-sourcing application vendors. The differences between auction theory and auction practice pose a number of interesting and important research questions for the Operations Management community; we conclude with a discussion of lessons learned and open research questions.
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作者：Green, Linda V.; Kolesar, Peter J.; Whitt, Ward
作者单位：Columbia University
摘要：We review queueing-theory methods for setting staffing requirements in service systems where customer demand varies in a predictable pattern over the day. Analyzing these systems is not straightforward, because standard queueing theory focuses on the long-run steady-state behavior of stationary models. We show how to adapt stationary queueing models for use in nonstationary environments so that time-dependent performance is captured and staffing requirements can be set. Relatively little modif...
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作者：Smith, Jeffery S.; Karwan, Kirk R.; Markland, Robert E.
作者单位：State University System of Florida; Florida State University; University of South Carolina System; University of South Carolina Columbia
摘要：We present an empirical assessment of the productivity of individuals and institutions in terms of service operations management (SOM) research. We reviewed five mainstream operations management journals over a 17-year time period to generate a sample of 463 articles related to service operations. The results indicate that SOM research has been growing and key contributions are being made by an array of researchers and institutions.
