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作者：Haruvy, Ernan; Sethi, Suresh P.; Zhou, Jing
作者单位：University of Texas System; University of Texas Dallas; University of North Carolina; University of North Carolina Charlotte
摘要：We examine optimal control decisions regarding pricing, network size, and hiring strategy in the context of open source software development. Opening the source code to a software product often implies that consumers would not pay for the software product itself. However, revenues may be generated from complementary products. A software firm may be willing to open the source code to its software if it stands to build a network for its complementary products. The rapid network growth is doubly ...
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作者：Gaimon, Cheryl
作者单位：University System of Georgia; Georgia Institute of Technology
摘要：We highlight many of the traditional research themes in the management of technology as well as research themes on emerging topics such as those that appear in this focused issue. The discussion demonstrates the breadth and multidisciplinary nature of management of technology as well as the variety of methods employed in management of technology research. We conclude by offering a list of research themes that are of particular interest to the Management of Technology Department of Production a...
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作者：Fung, Michael K.
作者单位：Hong Kong Polytechnic University
摘要：With special reference to the banking industry, the objective of this study is to address managerial concerns over the impact of labor-saving technologies on efficiency in the use of human resources. A bank is viewed as a collection of human, technology, and capital resources. Labor-saving technologies are represented by two categories of technology resources-information technologies and patented in-house process innovations. The estimation of a stochastic frontier manpower-requirement functio...
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作者：Li, George; Rajagopalan, Sampath
作者单位：California State University System; San Francisco State University; University of Southern California
摘要：e use a real-options approach to analyze investments in process improvement. We develop a simple, stochastic model of a firm making investment decisions in process improvement. Our analysis offers several interesting insights into investments in process improvement. First, early investment in process improvement results in valuable knowledge, which helps increase the value of the option to invest in process improvement in future periods. This may motivate a firm to invest in process improvemen...
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作者：Ba, Sulin; Johansson, Wayne C.
作者单位：University of Connecticut
摘要：AIthough extensive academic research has examined the dynamics of interpersonal interactions between service providers and customers, much less research has investigated customer service encounters through technological interfaces such as the Web in electronic commerce transactions. Corporate websites have become an important point of contact with customers for many companies. Service has been described as one of the most important attributes for online business to influence traffic and sales....
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作者：Bendoly, Elliot; Bachrach, Daniel G.; Powell, Benjamin
作者单位：Emory University; University of Alabama System; University of Alabama Tuscaloosa
摘要：Greater interdependence among workers and activities not only increases the need for internal communication, but it also imposes complications and barriers to effective information exchange. Intraorganizational communication capabilities of certain information systems can help overcome these barriers. However, the extent to which certain systems are promoted as communication tools depends largely on management's interpretation of their usefulness, which in turn may be largely dependent on oper...
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作者：Druehl, Cheryl T.; Schmidt, Glen M.
作者单位：Utah System of Higher Education; University of Utah
摘要：We identify and analyze a scenario where a firm first opens up what we call a detached market, by offering a new product that meets a customer need that is very different from (i.e., detached from) the need met by the old established product. Our analysis builds on the previous studies that describe alternate ways in which a new product might open a new market and ultimately encroach on an existing market. Consider the example of cell phones: They opened up a new detached market by meeting the...
