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作者：Wuttke, David A.; Donohue, Karen; Siemsen, Enno
作者单位：European Business School (EBS) University; University of Minnesota System; University of Minnesota Twin Cities; University of Wisconsin System; University of Wisconsin Madison
摘要：While suppliers are often an excellent source of product innovation for buyers, their propensity to undertake or continue a product development project can be elusive. This study examines how characteristics of the innovation project, including the type of project revenue, type of cost uncertainty, and the contract frame, influence the decision to accept, and subsequently continue, an innovation project. Through a series of controlled behavioral experiments, we find that acceptance rates incre...
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作者：Ni, Wenjun; Shu, Jia; Song, Miao
作者单位：Southeast University - China; Hong Kong Polytechnic University
摘要：Pre-positioning emergency inventory in selected facilities is commonly adopted to prepare for potential disaster threat. In this study, we simultaneously optimize the decisions of facility location, emergency inventory pre-positioning, and relief delivery operations within a single-commodity disaster relief network. A min-max robust model is proposed to capture the uncertainties in both the left- and right-hand-side parameters in the constraints. The former corresponds to the proportions of th...
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作者：Diamant, Adam; Milner, Joseph; Quereshy, Fayez
作者单位：York University - Canada; University of Toronto; University of Toronto; University Health Network Toronto
摘要：We investigate the scheduling practices of a multidisciplinary, multistage, outpatient health care program. Patients undergo a series of assessments before being eligible for elective surgery. Such systems often suffer from high rates of attrition and appointment no-shows leading to capacity underutilization and treatment delays. We propose a new scheduling model where the clinic assigns patients to an appointment day but postpones the decision of which assessments patients undergo pending the...
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作者：Duijzer, Lotty E.; van Jaarsveld, Willem L.; Wallinga, Jacco; Dekker, Rommert
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Eindhoven University of Technology; Netherlands National Institute for Public Health & the Environment
摘要：Vaccination is an effective way to prevent an epidemic. It results in immunity for the vaccinated individuals, but it also reduces the infection pressure for unvaccinated people. Thus people may actually escape infection without being vaccinated: the so-called herd effect. We analytically study the relation between the herd effect and the vaccination fraction for the seminal SIR compartmental model, which consists of a set of differential equations describing the time course of an epidemic. We...
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作者：Ertekin, Necati
作者单位：Santa Clara University
摘要：This study contributes to the understanding of customer relationship management by assessing how an in-store customer return experience can influence customer exchange behavior and satisfaction during a return event, and customer repurchase behavior following a return event. Exchanges, satisfaction, and repurchases are potential customer relationship management outcomes that may contribute to customer lifetime value. We empirically examine these outcomes with respect to two store labor factors...
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作者：Shunko, Masha; Yunes, Tallys; Fenu, Giulio; Scheller-Wolf, Alan; Tardif, Valerie; Tayur, Sridhar
作者单位：University of Washington; University of Washington Seattle; University of Miami; Caterpillar Inc; Carnegie Mellon University
摘要：We develop a three-step methodology to restructure a product line by quantifying the restructuring's likely effects on revenues and costs: (i) Constructing migration lists to capture customer preferences and willingness to substitute; (ii) Explicitly capturing the (positive and negative) cost of complexity across different functional areas, using statistical analysis of cost data; and (iii) Integrating these tools within a mathematical optimization program to produce a final product line, inco...
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作者：Yan, Lu (Lucy)
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：The United States has the highest rate of obesity in the world. To help address this problem, social support is gaining credibility as a powerful tool to facilitate weight loss because it can affect people's behavior. Although social support has long been recognized for its effectiveness in promoting health, we argue, in this study, that social support may not always lead to good outcomes. Specifically, we differentiate between support providers and support seekers, and examine whether providi...
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作者：Lee, Seung Jun; Heim, Gregory R.; Sriskandarajah, Chelliah; Zhu, Yunxia
作者单位：California State University System; San Jose State University; Texas A&M University System; Texas A&M University College Station; Mays Business School; Rider University
摘要：We study outpatient appointment block scheduling policies for single providers under conditions of patient heterogeneity in service times and patient no-shows. The objective is to find daily appointment schedules that minimize a weighted sum of patients' waiting time, the physician's idle time, and the physician's overtime. We contribute by suggesting new effective sequential block scheduling procedures motivated by actual outpatient clinic practices across the globe and grounded in the succes...
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作者：Schultz, Kenneth L.; Robinson, Lawrence W.; Thomas, L. Joseph; Schultz, Johnathon; McClain, John O.
作者单位：Cornell University
摘要：It is well established that human newsvendors tend to order insufficient inventory in high-marginsituations, possibly due to implicit risk aversion. In this study, we investigate the use of framing to change newsvendors' risk preference in order to induce them to make better ordering decisions. Through an exploratory experiment and five different treatments of the newsvendor problem, we found risk reversal only in the treatments with one question. In the other four treatments and the explorato...
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作者：Mills, Alex F.; Helm, Jonathan E.; Jola-Sanchez, Andres F.; Tatikonda, Mohan V.; Courtney, Bobby A.
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Arizona State University; Arizona State University-Tempe; Indiana University System; Indiana University Indianapolis; IU Kelley School of Business; Indiana University System; Indiana University Indianapolis
摘要：In recent years, many urban areas have established healthcare coalitions (HCCs) composed of autonomous (and often competing) hospitals, with the goal of improving emergency preparedness and response. We study the role of such coalitions in the specific context of response to multiple-casualty incidents in an urban setting, where on-scene responders must determine how to send casualties to medical facilities. A key function in incident response is multi-agency coordination. When this coordinati...
