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作者:Li, Krista J.; Liu, Yan
作者单位:Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Texas A&M University System; Texas A&M University College Station; Mays Business School
摘要:Should brands selling status goods design high-end and low-end products to look the same or different? In this paper, we study how brands make this aesthetic design differentiation decision. We first empirically analyze the impact of a brand's aesthetic design differentiation on consumers' preferences for the brand's products using seven years of data of a status good (i.e., cars). We find that consumers prefer high-end products of a brand to look more differentiated but prefer low-end product...
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作者:Dawande, Milind; Janakiraman, Ganesh; Qi, Anyan; Wu, Qi
作者单位:University of Texas System; University of Texas Dallas; University System of Ohio; Case Western Reserve University
摘要:Motivated by the ever-growing complexity of projects and the consistent trend of outsourcing of individual tasks or components, we study the contract-design problem faced by a firm (or organization) for executing a project consisting of multiple tasks, each of which is performed by an individual contractor whose efforts (work-rates) are not observable. While the contractors incur costs continuously during the course of their tasks, the firm realizes its reward or revenue only when the entire p...
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作者:Li, Meng
作者单位:Rutgers University System; Rutgers University Camden; Rutgers University New Brunswick
摘要:We study the effects associated with overconfidence in distribution channels, where overconfidence is defined as a decision maker's cognitive bias in perceiving the expected outcome of an uncertain event as more certain than it likely is. Although overconfidence bias always leads to a lower expected profit for a centralized channel, we find that overconfidence can in fact enhance the performance of a decentralized channel comprising one overconfident manufacturer and retailer. That is, overcon...
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作者:Bavafa, Hessam; Savin, Sergei; Terwiesch, Christian
作者单位:University of Wisconsin System; University of Wisconsin Madison; University of Wisconsin System; University of Wisconsin Madison; University of Pennsylvania; University of Pennsylvania
摘要:In recent years, the drive to contain health care costs has increased scrutiny of the traditional mode of delivering primary care where a patient is treated only by his primary care physician. In particular, greater reliance on non-physician providers has been suggested as a lower-cost alternative to the traditional set-up. In this study, we consider a homogeneous patient panel treated by a solo primary care physician and develop a new model of patient health dynamics in which the health state...
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作者:Legros, Benjamin; Bouchery, Yann; Fransoo, Jan
作者单位:Kuhne Logistics University
摘要:Despite the many advantages of containerization for goods transportation, the management of empty containers is a major disadvantage, driving costly repositioning operations. We investigate the potential for consignees to manage an inventory of empty containers at their location so as to enable direct reuse of these containers by consignors located in the surroundings. One difficulty is that the detention fees imposed by shipping companies under merchant haulage are nonlinear. Moreover, cleani...
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作者:Secchi, Enrico; Roth, Aleda; Verma, Rohit
作者单位:University College Dublin; Clemson University; Cornell University; Cornell University
摘要:This study formally develops and empirically tests a new construct, termed service improvisation competence (Serv-IC), that constitutes a novel way to improve customer experience in high-contact service contexts. Serv-IC is operationalized as the systemic ability of a service firm's employees to deviate from established service delivery processes and routines to respond in a timely manner to unforeseen events using available resources. Serv-IC is a realized operational competence resulting fro...
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作者:Li, Rong; Xia, Yu; Yue, Xiaohang
作者单位:Syracuse University; William & Mary; University of Wisconsin System; University of Wisconsin Milwaukee
摘要:Many production processes not only produce desired quality products (high-end products), but also generate yield loss or Not-Quite-Perfect Products (NQPPs) that do not fully meet the quality standards. In practice, a manufacturer may choose to (1) scrap all NQPPs at a cost and carry the high-end products only, or (2) sell some or all NQPPs to a value-conscious low-end market and carry both high-end products and low-end products (NQPPs). This research studies the optimal decision on production ...
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作者:Yan, Houmin; Yano, Candace Arai; Zhang, Hanqin
作者单位:City University of Hong Kong; University of California System; University of California Berkeley; University of California System; University of California Berkeley; National University of Singapore
摘要:Managers seek to meet quarterly profit targets because missing a target affects both the stock price and bonuses. To capture how these targets can affect a retailer's procurement decisions, we analyze a periodic-review inventory model with a chance constraint in each period that requires meeting a profit target with a given probability, while maximizing expected profit. Corporate profits are reported using accrual accounting, but inventory models typically use cash-basis accounting. We conside...
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作者:Fu, Ke; Gong, Xiting; Liang, Guitian
作者单位:Sun Yat Sen University; Chinese University of Hong Kong; Chinese University of Hong Kong; Jinan University
摘要:Motivated by emerging practice in the cut flower industry, we consider a periodic-review inventory system for a perishable product with a lifetime of two periods. There are two separate customer demands for the new product with two-period remaining lifetime and the old product with one-period remaining lifetime, and a fixed proportion of the unsatisfied demand for one product will purchase the other product as a substitute. One distinctive feature of our system is that a random portion of the ...
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作者:Jung, Kyung Sung; Pinedo, Michael; Sriskandarajah, Chelliah; Tiwari, Vikram
作者单位:State University System of Florida; University of Florida; New York University; Texas A&M University System; Texas A&M University College Station; Mays Business School; Vanderbilt University
摘要:Operating rooms (ORs) are the greatest source of revenues for hospitals and also their largest cost centers. When scheduling surgeries, hospitals face a trade-off between the need to conduct planned elective surgeries and the need to be responsive to emergency cases. However, scheduling ORs, especially at Level-1 trauma hospitals, is challenging due to significant uncertainties in the arrivals of patients requiring emergent surgery. The issue of allocating limited capacity to emergent surgery ...