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作者:Merrick, Jason R. W.; Dorsey, Claire A.; Wang, Bo; Grabowski, Martha; Harrald, John R.
作者单位:Virginia Commonwealth University; Northeastern University; Le Moyne College; Rensselaer Polytechnic Institute; George Washington University
摘要:Advances in machine learning methods and the availability of new data sources show promise for improving prediction of operational risk. Maritime transportation is the backbone of global supply chains and maritime accidents can lead to costly disruptions. We describe a case study performed for the United States Coast Guard (USCG) to develop a prototype risk prediction system to provide early alerts of elevated risk levels to vessel traffic managers and operators in the Lower Mississippi River,...
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作者:Feng, Qi; Shanthikumar, J. George; Xue, Mengying
作者单位:Purdue University System; Purdue University; Chinese Academy of Sciences; University of Science & Technology of China, CAS
摘要:Choice models are widely applied in psychology, economics, transportation, marketing, and operations studies. We review the existing developments on the modeling of consumers' choices, including the attraction model, the utility-based model, the temporal model, and the rank-based model. The relationships among different classes of structural models are established and analyzed. Moreover, an operational data analytics (ODA) framework is presented to estimate the general consumer choice model us...
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作者:Wang, Peng; Pan, Kai; Yan, Zhenzhen; Lim, Yun Fong
作者单位:Singapore Management University; Hong Kong Polytechnic University; Nanyang Technological University
摘要:Bucket brigades are notably used to coordinate workers in production systems. We study a J-station, I-worker bucket brigade system. The time duration for each worker to serve a job at a station is exponentially distributed with a rate that depends on the station's expected work content and the worker's work speed. Our goal is to maximize the system's productivity or to minimize its inter-completion time variability. We analytically derive the throughput and the coefficient of variation (CV) of...
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作者:Wang, Lina; Rabinovich, Elliot; Richards, Timothy J.
作者单位:Arizona State University; Arizona State University-Tempe; Arizona State University
摘要:Despite a significant rise in consumer interest in local foods, supply constraints limit access to these products in many markets. Online platforms for local foods may help solve these constraints. However, to our knowledge, there is no empirical research on the economic viability of these platforms. We study this problem by analyzing a two-sided platform subject to indirect network effects. If present, these effects will create a virtuous cycle where consumers' demand for products sold throug...
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作者:Corbett, Charles J.; Pedraza-Martinez, Alfonso J.; Van Wassenhove, Luk N.
作者单位:University of California System; University of California Los Angeles; Indiana University System; IU Kelley School of Business; Indiana University Bloomington; INSEAD Business School
摘要:The immediate response to disasters, while well intended, sometimes causes avoidable humanitarian challenges later on. Drinking water may be essential, but it is not necessary to provide it in small plastic bottles. Injections may save lives, but inappropriately discarded syringes are hazardous. Can humanitarian relief be made more sustainable? This paper summarizes a 1-day workshop on this topic, held at INSEAD in 2019 in connection with Luk Van Wassenhove's transition to emeritus professor. ...
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作者:Jin, Yue; Tan, Yong; Huang, Jinghua
作者单位:University of International Business & Economics; University of Washington; University of Washington Seattle; Tsinghua University
摘要:Knowledge sharing has become an important practice in the era of knowledge economy. This paper concerns the management of contributor performance in social knowledge-sharing communities. Based on ability-motivation-opportunity theory, we propose a hidden Markov model to characterize the change in a knowledge contributor's latent state, which then determines the performance of knowledge sharing in terms of quantity and quality. The proposed model is calibrated using data from a social question-...
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作者:Gupta, Manjul; Gupta, Amulya; Cousins, Karlene
作者单位:State University System of Florida; Florida International University; Iowa State University
摘要:Organizational culture is considered an important factor affecting several operations-oriented functions in an organization. However, the research surrounding organizational culture and what constitutes organizational culture remains understudied in the operations management (OM) discipline. This study utilizes 24,965 employee-generated (EG) text reviews of two major U.S.-based retailers and applies an advanced embedded topic modeling technique to identify prevalent cultural elements that reta...
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作者:Ho, Yi-Jen (Ian); Liu, Siyuan; Pu, Jingchuan; Zhang, Dian
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; State University System of Florida; University of Florida; Shenzhen University
摘要:Technological applications disrupt the way to assess risks in the auto-insurance business. Contrasted with the common practice based on static demographics, usage-based insurance predicts risks using driving data collected from Internet-of-things-enabled telematics. This study proposes a novel solution leveraging the synergy between big data and hierarchical modeling. We specifically consider two aspects of mobility, namely, trait and trajectory, monitored by global positioning system (GPS), o...
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作者:Cire, Andre A.; Diamant, Adam
作者单位:University of Toronto; University Toronto Scarborough; York University - Canada
摘要:Home care provides personalized medical care and social support to patients within their own homes. Our work proposes a dynamic scheduling framework to assist in the assignment of health practitioners (HPs) to patients who arrive stochastically over time and are heterogeneous with respect to their health requirements, service duration, and region of residence. We model the decision of which patients to assign to HPs as a discrete-time, rolling-horizon, infinite-stage Markov decision process. D...
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作者:Kokkodis, Marios; Lappas, Theodoros; Kane, Gerald C.
作者单位:Boston College; Athens University of Economics & Business
摘要:E-commerce platforms struggle to create and maintain high-quality reputation systems. One promising option is purchase verification, which confirms that the user reviewing a product purchased the product from the platform. Previous works comparing platforms that require purchase verification with platforms that do not offer purchase verification found that review manipulation is easier in the latter. But what happens in platforms where purchase verification is optional? In such platforms, ther...