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作者:Bai, Miao; Berg, Bjorn; Sir, Esra Sisikoglu; Sir, Mustafa Y.
作者单位:University of Connecticut; University of Minnesota System; University of Minnesota Twin Cities
摘要:Templating strategies specify policies on capacity allocation and appointment booking, which are central to patient access management in outpatient specialty practices (SPs). In the widely implemented partitioned templating strategy, appointment capacity is allocated exclusively to each patient group defined by a combination of patient attributes and medical conditions, which often results in utilization challenges for SPs. Motivated by problems faced by an SP within a large academic medical c...
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作者:Gangwar, Manish; Bhargava, Hemant K.
作者单位:Indian School of Business (ISB); University of California System; University of California Davis
摘要:Many firms are adopting an everything or anything as a service-XaaS-model to sell goods and value-added services. Buyers for such goods are heterogeneous both in the number of units they desire and the valuations for each unit. Suppliers designing such revenue models can offer either a usage-based per-unit fee or an access-based per-period fee, often combining them both as a nonlinear two-part tariff plan that imposes both types of fees on all buyers or let buyers self-select from a menu of pe...
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作者:Dong, Chang; Lei, Yong; Liu, Qian
作者单位:Durham University; Southwestern University of Finance & Economics - China; Hong Kong University of Science & Technology
摘要:For generation products characterized by frequent releases of new versions, when a new version is introduced to the market, the current version usually still has a remaining useful life. This creates a challenge for a firm to manage used product collection and upgraded product introductions at the same time, especially with the presence of a secondary market. This paper develops an analytical model to study the design and evaluation of two widely adopted collection policies for used products. ...
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作者:Chen, Weiwei; Gao, Siyang; Chen, Wenjie; Du, Jianzhong
作者单位:Rutgers University System; Rutgers University New Brunswick; City University of Hong Kong; Southern University of Science & Technology; Southern University of Science & Technology; Fudan University
摘要:The service sector has become increasingly important in today's economy. To meet the rising expectation of high-quality services, efficiently allocating resources is vital for service systems to balance service qualities with costs. In particular, this paper focuses on a class of resource allocation problems where the service-level objective and constraints are in the form of probabilistic measures. Further, process complexity and system dynamics in service systems often render their performan...
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作者:Ambulkar, Saurabh; Arunachalam, S.; Bommaraju, Raghu; Ramaswami, Sridhar
作者单位:University of Texas System; University of Texas Arlington; Texas Tech University System; Texas Tech University; Indian School of Business (ISB); Iowa State University
摘要:Endowed with significant firm-specific knowledge, inside directors can contribute to the decision-making processes of the boardroom. However, regulatory changes, focusing primarily on the monitoring function of the boards, have driven inside directors out of the boardroom. This article argues that suppliers with firm- and industry-specific knowledge are uniquely positioned to fill a critical void in boardrooms. It also suggests that the value of having a supplier on the board (SOTB) is influen...
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作者:Awaysheh, Amrou; Bonet, Rocio; Ortega, Jaime
作者单位:Indiana University System; IU Kelley School of Business; Indiana University Indianapolis; IE University; Universidad Carlos III de Madrid
摘要:We theorize that employees use the performance feedback they receive to reassess their beliefs about the marginal benefit of their effort, which may lead them to increase or reduce their effort. To test our model, we conduct a field experiment at the distribution center of a Fortune 500 firm where employees receive individual performance pay, and we study two types of feedback, individual and relative. The results show that employees react to feedback content in a way that is consistent with t...
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作者:Yang, Jian; Shi, Jim (Junmin)
作者单位:Rutgers University System; Rutgers University New Brunswick; Rutgers University Newark; New Jersey Institute of Technology
摘要:We study inventory control involving lost sales and hence censored demand. In a long-run average framework, the demand distribution is largely unknown. As long as the stationary inventory costs are strictly convex to the extent that the second lost item costs strictly more than the first one, the regret would be Omega(T-2/3). Our discrete-item setting has rendered the presence or absence of strong censoring indicators or equivalently, being knowledgeable or ignorant of one more demand request ...
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作者:Li, Dong; Pang, Zhan; Qian, Lixian
作者单位:Loughborough University; Purdue University System; Purdue University; Xi'an Jiaotong-Liverpool University
摘要:We consider a car rental network revenue management (RM) problem, accounting for the key operational characteristics of car rental services such as the varying length of rentals and mobility of inventories, which imply the intertemporal and spatial correlations of rental demands for inventories across different locations and days. The problem is formulated as an infinite-horizon cyclic stochastic dynamic program to account for the time-varying and cyclic nature of car rental businesses. To tac...
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作者:Peinkofer, Simone T.; Jin, Yao Henry
作者单位:Michigan State University; Michigan State University's Broad College of Business; University System of Ohio; Miami University
摘要:Online retailers have exposed their consumers to an increase of deceptive counterfeit products provided by third-party marketplace sellers. Although leading online retailers commonly seek to enhance service transparency to consumers by providing fulfillment service information, such as inventory ownership (i.e., sold by) and order fulfillment (i.e., shipped by), their impact remains poorly understood, particularly in the context of when consumers receive deceptive counterfeit products. Drawing...
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作者:Perera, Sandun C.; Sethi, Suresh P.
作者单位:Nevada System of Higher Education (NSHE); University of Nevada Reno; University of Texas System; University of Texas Dallas
摘要:Fixed costs of ordering items or setting up a production process arise in many real-life scenarios. In their presence, the most widely used ordering policy in the stochastic inventory literature is the (s, S) policy. Optimality of (s, S) policies and (s, S)-type policies have been examined for various inventory models, including those with the inventory level being reviewed in every period or continuously, finite and infinite horizons, discounted-cost and average-cost criteria, backlogging and...