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作者：Siamionava, Katsiaryna; Mitra, Sabyasachi; Westerman, George
作者单位：Arizona State University; Arizona State University-Tempe; State University System of Florida; University of Florida; Massachusetts Institute of Technology (MIT)
摘要：Achieving cognitive coordination in cross-functional teams is a perennial challenge in organizations. It is especially challenging in the context of information systems, where strategic alignment remains a top concern of leaders despite decades of research on the topic. In this study, we develop and empirically validate a theoretical model that explores the role of communicating about performance metrics in fostering cognitive coordination between the Chief Information Officer (CIO) and top ma...
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作者：Rajavi, Koushyar; Golara, Sina; Modaresi, Sajad
作者单位：University System of Georgia; Georgia Institute of Technology; University System of Georgia; Georgia State University; University of North Carolina; University of North Carolina Chapel Hill; University of North Carolina School of Medicine
摘要：Past research in operations management and marketing on inventory levels and product variety has predominantly focused on their effects on brand performance indicators, such as sales and market share while overlooking the influence on consumers' perceptions of brands. Brand perceptions, encompassing reputation, quality, credibility, and emotional associations, go beyond typical revenue metrics and offer foresight into a brand's future performance. Hence, understanding the effects of inventory ...
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作者：Cheng, Hua; Qi, Shusen; Qiu, Liangfei
作者单位：Nankai University; University of Texas System; University of Texas Austin; Xiamen University; State University System of Florida; University of Florida
摘要：Theoretical and empirical evidence point to the ability of political leaders to manipulate economic policies and leverage local firms to elevate their political careers. Despite this, there is limited understanding of how these career incentives impact the operational dynamics of the firms involved. This empirical study delves into this gap, revealing that city leaders with fewer promotional incentives are more inclined to mobilize state-owned enterprises (SOEs) within their jurisdiction to pu...
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作者：Valdes, Leon; Caldentey, Rene
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; University of Chicago
摘要：We consider the operation of a non-financial corporation and present a novel risk-management framework that supports the joint optimization of the firm's operational and financial decisions. Specifically, we study the problem of maximizing the firm's operating profits when these profits depend on movements in the financial markets, and where the decision maker-the firm's manager-is risk averse. Critically, our framework (i) imposes risk aversion through a generic class of risk constraints, and...
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作者：Amaral, Christopher; Kolsarici, Ceren; Nediak, Mikhail
作者单位：University of Bath; Queens University - Canada
摘要：In this paper, using data from indirect auto lending and a structural model of external sales representative (ESR) behaviour, we investigate (1) the role of commissions as a potential tool to influence ESRs' pricing decisions under limited authority, (2) the impact of optimized commissions on firm profitability, and (3) the implications for customer welfare. The results provide strong evidence for ESRs being strategic (vs. myopic) in their pricing and effort decisions; and in both cases, strat...
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作者：Clottey, Toyin; Benton, W. C.
作者单位：Wayne State University; University System of Ohio; Ohio State University
摘要：The push for more battery-powered electric vehicles, the COVID-19 pandemic, and other global supply chain destabilizing events (e.g., the war in Ukraine) have made it necessary for manufacturers to consider innovative approaches to sourcing and materials management. This study assesses the value of sharing delivery due date updates, which are then used to convert spent time into a fraction of the expected total time for order fulfillment (i.e., progress updates), to synchronize the delivery of...
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作者：Cho, Sanghoon; Ferguson, Mark; Im, Jongho; Pekgun, Pelin
作者单位：Texas Christian University; University of South Carolina System; University of South Carolina Columbia; Yonsei University; Wake Forest University
摘要：We develop a novel statistical method to estimate customer choice among a firm's portfolio of offerings when the firm cannot directly observe customers who choose not to purchase any product. This censored demand problem is prevalent in many industries such as hotels, airlines, and retail. Although several methods have been proposed to address this problem, they require some level of data aggregation across arrivals and/or choice sets, which results in information loss and potentially biased e...
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作者：Chen, Hongqiao; Hu, Ming; Liu, Jingchen; Ravid, Yaniv
作者单位：Nanjing University; University of Toronto; Renmin University of China
摘要：We show how prospect theory uncovers critical decision-making insights in the design of sequential experiences by formulating a general framework and applying it to three experience design settings. First, we study the problem of releasing a piece of good news versus bad news, where a firm may incrementally reveal the news over a preemptive period. We characterize the optimal release strategy for both types of news and show that when the ultimate news is good (resp., bad) and the audience is s...
