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作者:Korpeoglu, C. Gizem; Korpeoglu, Ersin; Tang, Christopher S.; Yu, Jiayi Joey
作者单位:Eindhoven University of Technology; University of London; University College London; University of California System; University of California Los Angeles; Fudan University
摘要:Should an incumbent for-profit retailer deter a socially responsible store from entering the market? As a differentiation strategy to avoid direct price competition with well-established retailers, some socially responsible stores (or brands) enter the market with a pre-commitment to donate a certain proportion of their (A) profits or (B) revenues to charities. Because these charitable donations generate a warm-glow effect for consumers, these socially responsible stores can use pre-committed ...
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作者:Lin, Xiaogang; Lin, Qiang; Chen, Ying-Ju
作者单位:Guangdong University of Technology; Hong Kong University of Science & Technology
摘要:Manufacturers and their resellers generally employ online intermediaries to sell their products. These intermediaries often possess superior demand information and decide whether to share it with their sellers. In practice, the manufacturers can employ two possible selling formats: reselling ( R S ), under which they sell the products to the intermediaries who subsequently resell to customers and agency selling ( A S ), under which they sell the products to customers through the intermediaries...
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作者:Tang, Christopher S.; Deng, Yiting; Wang, Wei; Yoo, Onesun Steve
作者单位:University of California System; University of California Los Angeles; University of London; University College London; University of International Business & Economics
摘要:E-commerce platforms have an informational advantage over their third-party sellers, leading to the common belief that a platform's market entry would harm sellers with similar products. However, unlike traditional retail competition, the platform and its sellers have aligned incentives: the platform's commission depends on the seller's revenue, and sellers rely on the platform to strengthen their online presence. Hence, the platform has no incentive to enter the market to harm the seller's re...
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作者:Xiao, Ping; Hsieh, Kai-Yu; Bao, Weining
作者单位:University of Melbourne; National Chengchi University; University of Connecticut
摘要:If a firm afflicted by a disaster chooses to donate to disaster relief, how will this decision affect the firm's market value? From a self-protection perspective, diverting resources to support the public may jeopardize a firm's continuity and thereby reduce its value. Yet from a reputation-building perspective, supporting the public in need may enhance corporate reputation and thus increase firm value. In this study, we contrasted the two perspectives to develop a conceptual framework consist...
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作者:Tang, Yi; Sinha, Kingshuk K.; Moen, Adam; Ertekin, Necati
作者单位:University of Minnesota System; University of Minnesota Twin Cities
摘要:The underserved population-i.e., individuals who identify themselves as non-female, non-heterosexual, or non-White-have long faced inequities when accessing traditional clinic-based mental health services. Individuals from the underserved population tend to use and benefit from these services less than their better-served counterparts (i.e., those who identify themselves as female, heterosexual, and White). This study investigates whether similar inequities exist within the context of mobile a...
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作者:Feng, Qi Annabelle; Li, Lei; Shanthikumar, J. George
作者单位:Purdue University System; Purdue University; Hong Kong Polytechnic University
摘要:The uncertainty in the supplier's material flows has become a norm rather than an exception in supply chains. The supply uncertainty can result in unexpected inventory shortfall, amplifying lost sales. However, the design of inventory replenishment and product pricing policy to mitigate both supply uncertainty and demand loss remains unexplored. This is because the resulting dynamic planning problem is highly nonconcave and thus intractable. To address this challenge, we propose an approach th...
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作者:Yang, Yongge; Lee, Yu-Ching; Chen, Po-An
作者单位:National Tsing Hua University; National Yang Ming Chiao Tung University
摘要:We consider a periodical equilibrium pricing problem for multiple firms over a planning horizon of T periods. At each period, firms set their selling prices and receive stochastic demand from consumers. Firms do not know their underlying demand curve, but they wish to determine the selling prices to maximize total revenue under competition. Hence, they have to do some price experiments such that the observed demand data are informative to make price decisions. However, uncoordinated price upda...
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作者:Lu, Tian; Lu, Xianghua; Yang, Hui; Zhang, Peter
作者单位:Arizona State University; Arizona State University-Tempe; Fudan University; Carnegie Mellon University
摘要:This study investigates whether retargeting, an operational approach broadly adopted in traditional retail but underexplored in financial services, is effective in recovering valuable consumers. Whereas informative appeal retargeting operations have been found useful and thus prevalently employed in traditional retail, we propose that emotional appeals retargeting operations should be more effective in successful financial consumer persuasion drawing on the uniqueness of financial services. Pa...
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作者:Tan, Weiqiang; Wang, Wenming; Zhang, Wenlan
作者单位:Education University of Hong Kong (EdUHK); Zhejiang University; Dongbei University of Finance & Economics
摘要:We examine the causal effects of nearby terrorist attacks on supplier-customer relationships. We find that for supplier firms located near terrorist attacks, the probability of relationship termination with their major customers increases by 2.9 percentage points within two years following the attacks. The major customers' intensified perceptions of supply chain risk largely drive the relationship termination. Further analyses show that major customers tend to switch to suppliers with lower te...