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作者:Darby, Jessica L.; Thornton, LaDonna M.; Davis-Sramek, Beth
作者单位:Auburn University System; Auburn University
摘要:Amidst stakeholder demands for transparency and the recent pandemic, the inner workings of supply chains have become more visible. This visibility has shone a spotlight on workplace corporate social irresponsibility (CSI)-actions within a company's internal supply chain operations perceived to harm the well-being of its employees. At the same time, companies scrambling to recruit new talent for operations and supply chain management (OM/SCM) face dual challenges in the shortage of diverse tale...
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作者:Polyviou, Mikaella; Ried, Leopold; Wiedmer, Robert
作者单位:Arizona State University; Arizona State University-Tempe; University of Melbourne
摘要:Despite formal supplier diversity initiatives and lofty goals, corporate spending with diverse suppliers is about 7%. Conversely, the U.S. federal government's spending with these suppliers exceeds 25%. The government's use of set-asides, which limit the bidding on certain contracts to small or small and diverse suppliers, is one reason that might explain this difference. Although set-asides entail socioeconomic benefits for these suppliers, they are controversial. Our study contributes to thi...
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作者:Kent, Pettis; Thornton, LaDonna M.; Ekpo, Akon
作者单位:Loyola University Chicago; Auburn University System; Auburn University
摘要:Motivated by a desire to understand who benefits from public-sector supplier diversity, and why, we conducted a comparative case study across six U.S. state-level supplier diversity programs. We collected/analyzed qualitative data via semi-structured interviews with high-level state leaders and collected spending data via 2017-2021 semiannual/annual reports. We found that businesses owned by White women benefit more from supplier diversity programs than those owned by ethnic minorities (Blacks...
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作者:Goradia, Deepa; Byron, Kris
作者单位:University System of Georgia; Georgia State University
摘要:Research suggests that workgroup diversity influences various group and organizational-level outcomes. However, few studies consider its impact at the individual level, particularly in knowledge-related work, where workers have considerable discretion in making decisions. Our study aims to fill this gap by examining two significant types of workgroup diversity-gender diversity, a kind of bio-demographic diversity, and specialization diversity, a kind of job-related diversity-in a healthcare se...
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作者:Loske, Dominic; Klumpp, Matthias; De Vries, Jelle; Buehrmann, Andrea D.; Giese, Julia; Luebke, Joachim
作者单位:Technical University of Darmstadt; Polytechnic University of Milan; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; University of Gottingen; University of Gottingen; RWTH Aachen University; Technical University of Darmstadt
摘要:Language system diversity is a source of individual differences. Research on human cognition has established that writing direction influences non-linguistic mental schemata such as spatial orientation. However, there is little empirical evidence of its impact on task performance. We examine whether task performance in manual order-picking is higher when the in-aisle travel direction follows the writing direction of order pickers. We conducted this study in cooperation with a German brick-and-...
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作者:Sodhi, ManMohan S.
作者单位:City St Georges, University of London
摘要:While government regulation or company policy can be used to curtail discrimination at work, it is hard to regulate away negative experiences like microaggression or perceptions of discrimination against minority employees in hiring and promotion. Using data from interviews with minority ethnic staff at a UK university, I present evidence of microaggression and minority employees feeling excluded and posit that perceptions of discriminatory policy engender negative perceptions of the organizat...
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作者:Hill, James A.; Chu, Soh Hyun; Blount, Ian
作者单位:University System of Ohio; Ohio State University
摘要:While large purchasing organizations (LPOs) continue to push their supplier diversity and development efforts, disparities remain between minority- and majority-owned businesses. We examine existing disparities, investigate the factors contributing to these gaps, and discuss how LPOs may improve their engagement initiatives with minority-owned businesses, leading to mutual economic success. Through interviews with representatives of minority- and majority-owned businesses, we uncover the diffi...
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作者:Rosenzweig, Eve D.; Kelley, Ken; Bendoly, Elliot
作者单位:Emory University; University of Notre Dame; University System of Ohio; Ohio State University
摘要:Excellent service is often discussed with an assumption of equivalency in its application, yet the reality is far more complex. Customers have distinct needs that pose distinct challenges for frontline service employees. In hotel settings, providing excellent service to a diverse set of guests is more nuanced when frontline employees themselves are from a wide variety of backgrounds. Whereas the literature considers operational tactics to promote excellence in guest service, it is unclear whet...
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作者:Li, Fei; Lo, Chris K. Y.; Tang, Christopher S.; Zhou, Paul
作者单位:Hong Kong Polytechnic University; University of California System; University of California Los Angeles; Monash University
摘要:Despite an increasing emphasis on diversity, equity, and inclusion (DEI), there is a noticeable gap in empirical research concerning its implications, particularly within the manufacturing sector. In response, we scrutinize the impact of DEI commitment on publicly traded manufacturing corporations through the lens of signaling theory. We employ an event study methodology and use structural topic modeling to analyze 233 DEI-commitment announcements issued by 161 firms over a 10-year period betw...
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作者:Sunder, Vijaya M.; Gangwar, Manish; Modukuri, Siddhartha
作者单位:Indian School of Business (ISB)
摘要:The routines-based approach to operations management emphasizes the role of routines in operational performance. However, little is known about how gender diversity in teams could alter coordination and change behaviors of team members, potentially impacting performance. In this study, we report on two laboratory experiments that induce routines to assess the stability of coordination and adaptability to organizational changes across mixed-gender teams of varying diversity and empirically exam...