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作者:Dyer, JH; Chu, WJ
作者单位:Brigham Young University; Seoul National University (SNU)
摘要:In this paper we investigate the relationship between supplier trust in the buyer and transaction costs and information sharing in a sample of 344 supplier-automaker exchange relationships in the United States, Japan, and Korea. Our findings indicate that perceived trustworthiness reduces transaction costs and is correlated with greater information sharing in supplier-buyer relationships. Moreover, the findings suggest that the value created for transactors. in terms of lower transaction costs...
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作者:Becerra, M; Gupta, AK
作者单位:IE University; University System of Maryland; University of Maryland College Park
摘要:This paper investigates the antecedents of intraorganizational trust and, more specifically, how the frequency of communication between trustor and trustee moderates the impact of these factors on perceived trustworthiness. Data on 157 dyadic relationships among 50 senior managers within a multinational corporation confirm that the effect of both trustor, as well as trustee characteristics on the level of perceived trustworthiness, is moderated by the frequency of communication between the two...
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作者:Huff, L; Kelley, L
作者单位:Brigham Young University; Brigham Young University - Hawaii; University of Hawaii System
摘要:Competitiveness in global industries increasingly requires the ability to develop trusting relationships. This requires organizations, and the individuals they are comprised of, to be both trustworthy and trusting. An important question is whether societal culture influences the tendency of individuals and organizations to trust. Based largely on Yamagishi's (1994, 1998a, b) theories explaining trust, commitment, and in-group bias in collectivist cultures, this study examines potential differe...
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作者:McEvily, B; Perrone, V; Zaheer, A
作者单位:Carnegie Mellon University; University of Minnesota System; University of Minnesota Twin Cities; Bocconi University
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作者:Ferrin, DL; Dirks, KT
作者单位:State University of New York (SUNY) System; University at Buffalo, SUNY; Washington University (WUSTL)
摘要:We test hypotheses asserting that reward structures-an omnipresent element of the work context-have a strong influence on interpersonal trust, and we explore the cognitive and behavioral routes through which the effects may occur. Specifically, we use attribution theory to identify several core processes including social perception (causal schemas), self-perception, and attributional biases (correspondence bias, suspicion effects, and preexisting expectations) that may explain trust developmen...
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作者:McEvily, B; Perrone, V; Zaheer, A
作者单位:Carnegie Mellon University; University of Minnesota System; University of Minnesota Twin Cities; Bocconi University; Bocconi University
摘要:Although research on trust in an organizational context has advanced considerably in recent years, the literature has yet to produce a set of generalizable propositions that inform our understanding of the organization and coordination of work. We propose that conceptualizing trust as an organizing principle is a powerful way of integrating the diverse trust literature and distilling generalizable implications for how trust affects organizing. We develop the notion of trust as an organizing pr...
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作者:Child, J; Möllering, G
作者单位:University of Birmingham; Free University of Berlin
摘要:This paper contributes to the conceptual and empirical understanding of organizational trust. It confirms the importance of contextual confidence in institutions for building trust. Moreover, it extends models of trust production to include the effects of purposive action by the truster over and above the contextual prediction of trust emphasized in previous research. Accordingly, active trust development is conceptualized as a strategy to strengthen the basis for trust. Empirical evidence is ...
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作者:Stewart, KJ
作者单位:University System of Maryland; University of Maryland College Park
摘要:The World Wide Web (WWW) has been touted as providing great opportunities for small businesses to compete and thrive. Concerns about trust have been identified as a barrier to such businesses' success. This research explores how consumers' initial trust judgments about organizations they encounter on the Web may be influenced by hypertext links from trusted websites and associations with the more trust-inducing traditional retail channel. This paper develops and tests a cognitive model of the ...
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作者:Carson, SJ; Madhok, A; Varman, R; John, G
作者单位:Utah System of Higher Education; University of Utah; Utah System of Higher Education; University of Utah; Indian Institute of Technology System (IIT System); Indian Institute of Technology (IIT) - Kanpur; University of Minnesota System; University of Minnesota Twin Cities
摘要:It is generally assumed that improved outcomes accompany the use of trust as a governance mechanism in an interfirm. relationship. Briefly, trust is a social lubricant that reduces the friction costs of existing trade and/or serves to increase the scope of trade. In contrast to this universalistic view, we posit that the performance of trust-based governance is contingent on the ability of trading partners to read each other and learn about counterpart behavior. These information-processing ab...