-
作者:King, Eden B.; Shapiro, Jenessa R.; Hebl, Michelle R.; Singletary, Sarah L.; Turner, Stacey
作者单位:Rice University; Arizona State University; Arizona State University-Tempe; Rice University
摘要:Using a customer service paradigm, the authors extended the justification-suppression model (JSM) of prejudice (C. S. Crandall & A. Eshleman, 2003) to include contemporary, covert forms of discrimination and to identify a discrimination remediation mechanism. Overall, the results of 3 studies revealed that actual and confederate obese shoppers in high-prejudice justification conditions faced more interpersonal discrimination than average-weight shoppers. Furthermore, Studies I and 2 demonstrat...
-
作者:Neal, Andrew; Godley, Stuart T.; Kirkpatrick, Terry; Dewsnap, Graham; Joung, Wendy; Hesketh, Beryl
作者单位:University of Queensland; University of Sydney
摘要:Three experiments are reported that examined the process by which trainees learn decision-making skills during a critical incident training program. Formal theories of category learning were used to identify two processes that may be responsible for the acquisition of decision-making skills: rule learning and exemplar learning. Experiments I and 2 used the process dissociation procedure (L. L. Jacoby, 1998) to evaluate the contribution of these processes to performance. The results suggest tha...
-
作者:Edwards, Jeffrey R.; Cable, Daniel M.; Williamson, Ian O.; Lambert, Lisa Schurer; Shipp, Abbie J.
作者单位:University of North Carolina; University of North Carolina Chapel Hill
摘要:The authors distinguished 3 approaches to the study of perceived person-environment fit (P-E fit): (a) atomistic, which examines perceptions of the person and environment as separate entities; (b) molecular, which concerns the perceived comparison between the person and environment; and (c) molar, which focuses on the perceived similarity, match, or fit between the person and environment. Distinctions among these approaches have fundamental implications for theory, measurement, and the subject...
-
作者:Sonnentag, S; Zijlstra, FRH
作者单位:University of Konstanz; University of Surrey; University of Surrey
摘要:Two empirical studies examined need for recovery (i.e., a person's desire to be temporarily relieved from demands in order to restore his or her resources) as a mediator in the relationship between poor job characteristics (high job demands, low job control) and high off-job demands, on the one hand, and fatigue and poor individual well-being, on the other hand. Multilevel data from a daily survey study in the health service sector (Study 1) showed that high job demands, low job control, and u...
-
作者:Greenberg, J
作者单位:University System of Ohio; Ohio State University
摘要:Self-reports of insomnia were collected among 467 nurses working at 4 hospitals. At 2 of these hospitals, a change in pay policy resulted in reduced pay for all nurses, whereas nurses' pay was unchanged at the other 2 hospitals. Nursing supervisors at I hospital in each group received training in promoting interactional justice, whereas no training was provided at the other 2 hospitals. Reflecting the stressful nature of underpayment, insomnia was significantly greater among nurses whose pay w...
-
作者:Price, Kenneth H.; Harrison, David A.; Gavin, Joanne H.
作者单位:University of Texas System; University of Texas Arlington; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Marist College
摘要:Social loafing was observed as a naturally occurring process in project teams of students working together for 3-4 months. The authors assessed the contributions that member composition (i.e., relational dissimilarity and knowledge, skills, and abilities; KSAs), perceptions of the team's interaction processes (i.e., dispensability and the fairness of the decision-making procedures), and the team's evaluation structure (i.e., identifiability) make toward understanding loafing behavior. Identifi...
-
作者:Peterson, SJ; Luthans, F
作者单位:University System of Ohio; Miami University; University of Nebraska System; University of Nebraska Lincoln
摘要:Unlike previous behavior management research, this study used a quasi-experimental, control group design to examine the impact of financial and nonfinancial incentives on business-unit (21 stores in a fast-food franchise corporation) outcomes (profit, customer service, and employee turnover) over time. The results showed that both types of incentives had a significant impact on all measured outcomes. The financial incentive initially had a greater effect on all 3 outcomes, but over time, the f...
-
作者:Sheldon, Oliver J.; Thomas-Hunt, Melissa C.; Proell, Chad A.
作者单位:Cornell University
摘要:This research examines the interactive effects of status and perceived time delay on acceptance of partner knowledge contributions within a distributive collaboration work environment. Results across 2 studies suggest that within distributed collaboration, time delays attributed to low-status partners had a significantly more harmful effect on influence acceptance than time delay attributed to high-status partners. This was so, despite the fact that partners' actual behavior was held constant ...
-
作者:Lim, Vivien K. G.; Sng, Qing Si
作者单位:National University of Singapore
摘要:A structural model focusing on the spillover effect of parental perceived job insecurity on money anxiety was developed and tested. The crossover effect of parents' money anxiety on their children's money anxiety, money motives, and motivation to work was also examined. Data were collected from a sample of undergraduates and their parents. Results of structural equation modeling analyses supported a spillover effect of paternal perceived job insecurity on paternal money anxiety. However, mater...
-
作者:Deery, SJ; Iverson, RD; Walsh, JT
作者单位:University of London; King's College London; Simon Fraser University
摘要:Experiences of psychological contract breach have been associated with a range of negative behavior. However, much of the research has focused on master of business administration alumni and managers and made use of self-reported outcomes. Studying a sample of customer service employees, the research found that psychological contract breach was related to lower organizational trust, which, in turn was associated with perceptions of less cooperative employment relations and higher levels of abs...