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作者：Aw, Sherry S. Y.; Ilies, Remus; De Pater, Irene E.
作者单位：National University of Singapore
摘要：With the rise of jobs in the health care sector, research on emotional labor has become of increasing importance. In this study, we follow calls for scholars to include authentic emotional displays alongside the more traditionally examined emotional labor strategies (surface and deep acting) when examining the effects of employees' emotional performance at work. We theorize that dispositional empathy is an individual difference variable that influences whether and how employees regulate their ...
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作者：Bednall, Timothy C.; Zhang, Yucheng
作者单位：Swinburne University of Technology; Hebei University of Technology
摘要：This article proposes a new approach to modeling the antecedents of incongruence between 2 dependent variables. In this approach, incongruence is decomposed into 2 orthogonal components representing directional and nondirectional difference (DNDD). Nondirectional difference is further divided into components representing shared and unique variability. We review previous approaches to modeling antecedents of difference, including the use of arithmetic, absolute, and squared differences, as well...
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作者：Campagna, Rachel L.; Dirks, Kurt T.; Knight, Andrew P.; Crossley, Craig; Robinson, Sandra L.
作者单位：University System Of New Hampshire; University of New Hampshire; Washington University (WUSTL); State University System of Florida; University of Central Florida; University of British Columbia
摘要：Research has long emphasized that being trusted is a central concern for leaders (Dirks & Ferrin, 2002), but an interesting and important question left unexplored is whether leaders feel trusted by each employee, and whether their felt trust is accurate. Across 2 field studies, we examined the factors that shape the accuracy of leaders' felt trust- or, their trust meta-accuracy-and the implications of trust meta-accuracy for the degree of relationship conflict between leaders and their employe...
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作者：Lang, Jonas W. B.; Kell, Harrison J.
作者单位：Ghent University; University of Exeter; Educational Testing Service (ETS)
摘要：Recent research on the role of general mental ability (GMA) and specific abilities in work-related outcomes has shown that the results differ depending on the theoretical and conceptual approach that researchers use. While earlier research has typically assumed that GMA causes the specific abilities and has thus used incremental validity analysis, more recent research has explored the implications of treating GMA and specific abilities as equals (differing only in breadth and not subordination...
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作者：Gardner, Danielle M.; Ryan, Ann Marie
作者单位：Michigan State University
摘要：As organizations continue to pursue achieving diversity and inclusion goals, how to propose and present efforts so as to maximize support and minimize resistance remains a challenge. The present set of studies, grounded in theory on the Attributional Analysis of Persuasion, examined how the demographics of diversity promoters relate to supportive attitudes and behaviors of others through perceptions of promoter self-interest. Via an experimental paradigm (Study 1), we found that White promoter...
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作者：Carter, Nathan T.; Lowery, Megan R.; Smith, Rachel Williamson; Conley, Katelyn M.; Harris, Alexandra M.; Listyg, Benjamin; Maupin, Cynthia K.; King, Rachel T.; Carter, Dorothy R.
作者单位：University System of Georgia; University of Georgia; Louisiana State University System; Louisiana State University; Northwestern University; State University of New York (SUNY) System; Binghamton University, SUNY
摘要：Job satisfaction researchers typically assume a tripartite model, suggesting evaluations of the job are explained by latent cognitive and affective factors. However, in the attitudes literature, connectionist theorists view attitudes as emergent structures resulting from the mutually reinforcing causal force of interacting cognitive evaluations. Recently, the causal attitudes network (CAN; Dalege et al., 2016) model was proposed as an integration of both these perspectives with network theory....
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作者：Loi, Teng Iat; Kuhn, Kristine M.; Sahaym, Arvin; Butterfield, Kenneth D.; Tripp, Thomas M.
作者单位：Washington State University
摘要：This study examines how the laudable behavior of employee volunteering can lead to deviant workplace behavior. We draw on the moral licensing and organizational justice literatures to propose that the relationship between employee volunteering and workplace deviance is serially mediated by moral license (moral credits and moral credentials) and psychological entitlement. Results from 2 multiwave survey studies of full-time employees from a variety of organizations and industries confirm that m...
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作者：Anicich, Eric M.; Foulk, Trevor A.; Osborne, Merrick R.; Gale, Jake; Schaerer, Michael
作者单位：University of Southern California; University System of Maryland; University of Maryland College Park; State University System of Florida; University of Florida; Singapore Management University
摘要：We investigate the psychological recovery process of full-time employees during the 2-week period at the onset of the Coronavirus pandemic (COVID-19). Past research suggests that recovery processes start after stressors abate and can take months or years to unfold. In contrast, we build on autonomy restoration theory to suggest that recovery of impaired autonomy starts immediately even as a stressor is ongoing. Using growth curve modeling, we examined the temporal trajectories of two manifesta...
