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作者：Zbaracki, MJ
作者单位：University of Chicago
摘要：This article induces a model of the evolving rhetoric and reality of total quality management (TQM) in five organizations to show how institutional forces can distort the technical reality of TQM. Using interviews, organizational documents, and observation, I follow the social construction of TQM in these organizations to trace the relationship between the technical practices and rhetoric of TQM. The model shows that managers consume a rhetoric of success about TOM, use that rhetoric to develo...
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作者：Ezzamel, M; Willmott, H
作者单位：University of Manchester; University of Manchester
摘要：This paper examines the role of accounting calculations in the process of reorganizing the manufacturing capabilities of a vertically integrated global retailing company. In contrast to mainstream analyses that emphasize the novelty and mutual benefits of teamwork, we show how its introduction to replace line work extended rather than supplanted traditional, hierarchical systems of management control. Management's intention was to engender a self-managing means of continuous improvement of wor...
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作者：Haunschild, PR; Beckman, CM
作者单位：Stanford University
摘要：The purpose of this study was to investigate when director interlocks affect corporate behavior, and how much influence they exert, by studying the conditions under which their influence varies. Existing theory supports the view that interlocks provide information, which affects firms' adoption of strategies and structures. If interlocks provide information, their influence should diminish to the extent that alternate sources of information are available. We measured the effect of alternate so...
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作者：Davidson, M; Friedman, RA
作者单位：Dartmouth College; Vanderbilt University
摘要：In this paper, we examine the underlying dynamics of the differences between blacks' and whites' responses to social accounts-explanations or excuses for negative actions and events. Across four studies we found that when black respondents observed unjust behaviors toward a hypothetical black victim, social accounts had a weak impact on perceptions of injustice, confirming the presence of what we call the persistent injustice effect. We also found that social accounts have a weaker impact on p...
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作者：Chatman, JA; Polzer, JT; Barsade, SG; Neale, MA
作者单位：University of California System; University of California Berkeley; University of Texas System; University of Texas Austin; Yale University; Stanford University
摘要：Drawing from self-categorization theory, we tested hypotheses on the effects of an organization's demographic composition and cultural emphasis on work processes and outcomes. Using an organizational simulation, we found that the extent to which an organization emphasized individualistic or collectivistic values interacted with demographic composition to influence social interaction, conflict, productivity, and perceptions of creativity among 258 MBA students. Our findings suggest that the pur...
