作者：Christianson, Marlys K.
作者单位：University of Toronto
摘要：This study examines how updating-the process of revising provisional sensemaking to incorporate new cues-occurs within teams during unexpected events. I compare how 19 teams of emergency department staff managed the same unexpected event (a broken piece of equipment) in a medical simulation scenario. Using a microethnographic approach to analyze video recordings of these teams, I conduct a fine-grained examination of how updating takes place and find considerable variation in its effectiveness...
