-
作者：Sonenshein, Scott
作者单位：Rice University
摘要：Data from a Fortune 500 retailer suggest that managers tell strategically ambiguous, interwoven narratives about how an organization changes and how it remains the same, thereby attempting to both unfreeze and freeze the existing meanings employees attribute to the organization. Employees embellish these narratives to make sense of and narrate responses to change (resisting, championing, and accepting), something patterned by time period and context. This study revises conceptualizations of ma...
-
作者：Martin, Jeffrey A.; Eisenhardt, Kathleen M.
作者单位：University of Texas System; University of Texas Austin; University of Alabama System; University of Alabama Tuscaloosa; Stanford University
摘要：Cross-business-unit collaboration is central to large firms' value creation, yet empirical support for the prevailing view that a corporate process best fosters such collaboration has been unconvincing. This study of six firms asks how executives create collaborations that perform at high levels. Our emergent theory unexpectedly emphasizes that a BU-centric process led by multibusiness teams of general managers leads to better collaborations than a corporate-centric process. We contribute to c...
-
作者：Tilcsik, Andras
作者单位：Harvard University
摘要：Decoupling-the creation of gaps between formal policies and actual practices is ubiquitous in organizations. Yet little research has examined how decoupling unfolds over time. This qualitative case study of a post-Communist government agency develops process models of what precedes and what follows the decision to decouple. I show that the demography and ideology of powerful organization members influence whether decoupling occurs, how it unfolds, and whether it is sustainable. Further, I sugg...
-
作者：Baer, Markus; Leenders, Roger Th. A. J.; Oldham, Greg R.; Vadera, Abhijeet K.
作者单位：Washington University (WUSTL); University of Groningen; Tulane University
摘要：Integrating and refining social interdependence theory and structural adaptation theory, we examined the effects of intergroup competition on the creativity of 70 four-person groups engaged in two idea generation tasks. We manipulated both group membership change (change, no change) and intergroup competition level (low, intermediate, high). Competition had the expected U-shaped relation with creativity in open (membership change) groups but failed to produce the hypothesized inverted U-shaped...
-
作者：Rich, Bruce Louis; Lepine, Jeffrey A.; Crawford, Eean R.
作者单位：California State University System; California State University San Marcos; State University System of Florida; University of Florida
摘要：We theorize that engagement, conceptualized as the investment of an individual's complete self into a role, provides a more comprehensive explanation of relationships with performance than do well-known concepts that reflect narrower aspects of the individual's self. Results of a study of 245 firefighters and their supervisors supported our hypotheses that engagement mediates relationships between value congruence, perceived organizational support, and core self-evaluations, and two job perfor...
-
作者：Combs, James G.
作者单位：State University System of Florida; Florida State University
-
作者：Haas, Martine R.
作者单位：University of Pennsylvania
摘要：Extending the differentiation-integration view of organizational design to teams, I propose that self-managing teams engaged in knowledge-intensive work can perform more effectively by combining autonomy and external knowledge to capture the benefits of each while offsetting their risks. The complementarity between having autonomy and using external knowledge is contingent, however, on characteristics of the knowledge and the task involved. To test the hypotheses, I examined the strategic and ...
-
作者：Tortoriello, Marco; Krackhardt, David
作者单位：Carnegie Mellon University; Carnegie Mellon University
摘要：In this article, we study the conditions under which having ties that span organizational boundaries (bridging ties) are conducive to the generation of innovations. Whereas previous research has shown that bridging ties have a positive impact on innovative performance, our analysis of 276 R&D scientists and engineers reveals that there are no advantages associated with bridging per se. In contrast, our findings suggest that the advantages traditionally associated with bridging ties are conting...
-
作者：Hekman, David R.; Aquino, Karl; Owens, Bradley P.; Mitchell, Terence R.; Schilpzand, Pauline; Leavitt, Keith
作者单位：University of Wisconsin System; University of Wisconsin Milwaukee; University of British Columbia; University of Michigan System; University of Michigan; University of Washington; University of Washington Seattle; United States Department of Defense; United States Army
摘要：We examined whether and how various biases may influence customers' satisfaction evaluations and produce discriminatory judgments for minority and female service employees. We argue that customer satisfaction evaluations are biased because they are anonymous judgments by untrained raters that usually lack an evaluation standard. Laboratory and field samples provide disturbing evidence generally confirming our arguments and suggesting that the presence of nonwhite and women service employees ma...
-
作者：Lok, Jaco
作者单位：University of New South Wales Sydney
摘要：This study extends theory on the role of identity construction in institutionalization processes by exploring the role of everyday identity work by nonentrepreneurial actors in the reproduction and translation of new institutional logics. I analyze how management and institutional investors in the United Kingdom reworked their identity and practices in response to efforts by influential change agents to shape and control these based on the logic of shareholder value. This analysis identifies t...
