JOB ENGAGEMENT: ANTECEDENTS AND EFFECTS ON JOB PERFORMANCE

• 成果类型: Article
• 署名作者: Rich, Bruce Louis; Lepine, Jeffrey A.; Crawford, Eean R.
• 署名单位: California State University System; California State University San Marcos; State University System of Florida; University of Florida
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2010.51468988
• 发表日期: 2010
• 页码: 617-635
• 关键词: CORE SELF-EVALUATIONS; PERSON-ORGANIZATION; WORK ENGAGEMENT; psychological conditions; satisfaction; WORKPLACE; safety; fit; identification; CITIZENSHIP

摘要

We theorize that engagement, conceptualized as the investment of an individual's complete self into a role, provides a more comprehensive explanation of relationships with performance than do well-known concepts that reflect narrower aspects of the individual's self. Results of a study of 245 firefighters and their supervisors supported our hypotheses that engagement mediates relationships between value congruence, perceived organizational support, and core self-evaluations, and two job performance dimensions: task performance and organizational citizenship behavior. Job involvement, job satisfaction, and intrinsic motivation were included as mediators but did not exceed engagement in explaining relationships among the antecedents and performance outcomes.