REWIRING: CROSS-BUSINESS-UNIT COLLABORATIONS IN MULTIBUSINESS ORGANIZATIONS

• 成果类型: Article
• 署名作者: Martin, Jeffrey A.; Eisenhardt, Kathleen M.
• 署名单位: University of Texas System; University of Texas Austin; University of Alabama System; University of Alabama Tuscaloosa; Stanford University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2010.49388795
• 发表日期: 2010
• 页码: 265-301
• 关键词: RETROSPECTIVE REPORTS; Product innovation; m-form; KNOWLEDGE; corporate; TECHNOLOGY; strategy; management; governance; resource

摘要

Cross-business-unit collaboration is central to large firms' value creation, yet empirical support for the prevailing view that a corporate process best fosters such collaboration has been unconvincing. This study of six firms asks how executives create collaborations that perform at high levels. Our emergent theory unexpectedly emphasizes that a BU-centric process led by multibusiness teams of general managers leads to better collaborations than a corporate-centric process. We contribute to concepts in information processing, transaction cost economics, and social network theories. Our most fundamental insight extends complexity theory: we find that multibusiness organizations with strong performance operate as complex adaptive systems.