INTRODUCTION TO THE SPECIAL TOPIC FORUM THE BOUNDARIES OF TRUST IN A NEW ERA

• 成果类型: Article
• 署名作者: Korsgaard, M. Audrey; Cooper, Cecily D.; Mayer, Kyle J.; Poppo, Laura; Zaheer, Aks
• 署名单位: University of South Carolina System; University of South Carolina Columbia; University of Miami; University of Southern California; University of Nebraska System; University of Nebraska Lincoln; University of Minnesota System; University of Minnesota Twin Cities
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.5465/amr.2024.0605
• 发表日期: 2025
• 关键词: CONFLICT; betrayal

摘要

This special topic forum examines the implications of contemporary societal and technological change for theory on trust. We briefly review these articles and identify two core themes emerging from the articles. The first theme focuses on the importance of agency to the formation and maintenance of trust, whereas the second theme addresses the relevance of vulnerability to the trust process. We argue that these themes are relevant due to three trends in organizations and society: (1) the impact of interdependence within and between organizations and between humans and technology on accountability; (2) the impact of high levels of global uncertainty on how, and to what extent, trust develops; and (3) the impact of advances in information technology on the willingness and ability to make informed decisions to trust. Implications for these trends on pushing the boundaries of trust theory are discussed.