Measuring accountability for results in interagency collaboratives

• 成果类型: Article
• 署名作者: Page, S
• 署名单位: University of Washington; University of Washington Seattle
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2004.00406.x
• 发表日期: 2004
• 页码: 591-606
• 关键词: human-services; integration; performance; experience; management; LESSONS

摘要

This article examines the intersection of two types of innovations that are increasingly common in public administration-accountability for results and interagency collaboration. Recent scholarship suggests four approaches that collaborators can use to increase their accountability for results. The article proposes measures of these four approaches to assess a collaborative's capacity for accountability, and uses them to compare the accountability of human services collaboratives in 10 states. The findings indicate that collaboratives; tend to use the four approaches together with one another In combination, the various approaches may help collaborators manage their stake holders' expectations about their actions and accomplishments. Further research is needed to determine whether a collaboratives capacity for accountability for results actually correlates with improvements in outcomes.