A framework for assessing incentives in results-based management

• 成果类型: Article
• 署名作者: Swiss, JE
• 署名单位: North Carolina State University
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2005.00486.x
• 发表日期: 2005
• 页码: 592-602
• 关键词: performance; diffusion; REINVENTION; STATES

摘要

Many governmental results-based management systems have not produced the expected positive effects. This article analyzes the reasons for this common disappointment by looking at three components of results-based management-results-specific information, capacities, and incentives-and concludes that incentives are often the least developed. it then synthesizes a simple framework for evaluating the efficacy of results-oriented incentives. To be successful, results-specific incentives must be tailored to fit four program characteristics: timeliness, political environment, clarity of the cause-and-effect chain, and tightness of focus. This framework suggests that some systems put too exclusive an emphasis on budgetary incentives and could be strengthened by emphasizing personnel-system rewards, especially those that look beyond business models.