Strategy content and organizational performance: An empirical analysis

• 成果类型: Article; Proceedings Paper
• 署名作者: Andrews, R; Boyne, GA; Walker, RM
• 署名单位: Cardiff University; Cardiff University
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2006.00555.x
• 发表日期: 2006
• 页码: 52-63
• 关键词: distinctive marketing competences; PUBLIC MANAGEMENT; local-government; single-item; managerial strategies; Competitive advantage; INNOVATION; DYNAMICS; implementation; satisfaction

摘要

This study presents the first empirical test of the proposition that strategy content is a key determinant of organizational performance in the public sector. Strategy content comprises two dimensions: strategic stance (the extent to which an organization is a prospector defender, or reactor) and strategic actions (the relative emphasis on changes in markets, services, revenues, external relationships, and internal characteristics). Data were drawn from a multiple-informant survey of 119 English local authorities. Measures of strategy content are included in a multivariate model of interauthority variations in performance. The statistical results show that strategy content matters. Organizational performance is positively associated with a prospector stance and negatively with a reactor stance. Furthermore, local authorities that seek new markets for their services are more likely to perform well. These results suggest that measures of strategy content must be included in valid theoretical and empirical models of organizational performance in the public sector.