Transformational Leadership and Public Service Motivation: Driving Individual and Organizational Performance

• 成果类型: Article
• 署名作者: Paarlberg, Laurie E.; Lavigna, Bob
• 署名单位: University of North Carolina; University of North Carolina Wilmington
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2010.02199.x
• 发表日期: 2010
• 页码: 710-718
• 关键词: us federal-agencies; CONTEXTUAL PERFORMANCE; Intrinsic motivation; CITIZENSHIP BEHAVIOR; VALUE CONGRUENCE; employees; VALUES; work; socialization; management

摘要

Despite growing evidence about prosocial motivations and their effects on employee behavior, how can new public service motivation research translate into more effective management practices-which, so far, regrettably remain underdeveloped? Increasingly, public service motivation studies have moved from understanding what motivates public servants to exploring how public service motives influence performance. Similarly, greater attention is now paid to the practices of transformational leadership. Drawing on concepts from transformational leadership, this essay explores how managers can harness the positive aspects of public service motivation to enhance employee and organizational performance and outlines strategies that can help managers incorporate public service motivation values across management systems.