A Strategy for Building Public Service Motivation Research Internationally

• 成果类型: Article
• 署名作者: Kim, Sangmook; Vandenabeele, Wouter
• 署名单位: Utrecht University; KU Leuven
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/j.1540-6210.2010.02198.x
• 发表日期: 2010
• 页码: 701-709
• 关键词: JOB-SATISFACTION; organizational performance; CITIZENSHIP BEHAVIOR; measurement scale; indicators; altruism; GOVERNMENT

摘要

As public service motivation research grows qualitatively and quantitatively, some scholars question its appropriateness for international applications. This essay sets out a strategy of convergence for international research and measurement approaches. Studies that assess commonalities in public service motivation content internationally are analyzed in order to develop a broader conceptual and more operational definition as well as consequently a more universal public service motivation construct. Public service motives, according to this review, are based on self-sacrifice and fall into three categories: instrumental, value-based, and identification. The dimensions of the public service motivation construct are refined along the lines of attraction to public participation, commitment to public values, compassion, and self-sacrifice. Researchers are urged to include all of its dimensions within their empirical studies to advance contemporary public service motivation studies.