Marching to Different Drummers? The Performance Effects of Alignment between Political and Managerial Perceptions of Performance Management

• 成果类型: Article
• 署名作者: Walker, Richard M.; Jung, Chan Su; Boyne, George A.
• 署名单位: City University of Hong Kong; Cardiff University
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.12131
• 发表日期: 2013
• 页码: 833-844
• 关键词: public-service improvement; organizational performance; empirical-assessment; goal ambiguity; GOVERNMENT; sector; trust; consensus; ACCOUNTABILITY; innovations

摘要

The relationship between politicians and bureaucrats is central to the administration of modern democratic societies, yet it often is neglected in studies of the performance of public organizations. In this article, the authors examine the performance effects of alignment between politicians' and senior managers' perceptions of one of the more pervasive public management reforms over recent decades: performance management. Evidence from a panel of English local governments supports the hypothesis that alignment of views between politicians and senior managers on performance management is associated with better organizational performance. Furthermore, this relationship is strengthened in organizations that display higher levels of role flexibility by managers and greater trust between politicians and managers.