Using Data to Manage for Performance at Public Universities

• 成果类型: Article
• 署名作者: Rabovsky, Thomas M.
• 署名单位: Indiana University System; Indiana University Bloomington
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.12185
• 发表日期: 2014
• 页码: 260-U231
• 关键词: Graduation rates; ACCOUNTABILITY; GOVERNMENT; leadership; POLITICS; impacts; POLICY; ORGANIZATIONS; mechanisms; routines

摘要

As performance-oriented reforms have become more commonplace in recent years, questions about the factors that drive organizational adoption and use of performance systems for internal management are of central importance. This article uses data taken from a survey of presidents at public universities to advance our understanding about the use of data and performance management strategies within public organizations. The central research question is, why do public administrators choose to employ performance management strategies? In addition, the author also explores variation in the extent to which public universities use performance management strategies for three tasks that are central to public management: (1) strategic planning, (2) evaluating employees, and (3) interacting with external stakeholders. Findings indicate that public universities often use performance data to help manage, but many of the causal factors that lead to data use vary across management functions.