Does Training Matter? Evidence from Performance Management Reforms

• 成果类型: Article
• 署名作者: Kroll, Alexander; Moynihan, Donald P.
• 署名单位: State University System of Florida; Florida International University; University of Wisconsin System; University of Wisconsin Madison
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.12331
• 发表日期: 2015
• 页码: 411-420
• 关键词: systems

摘要

Training is much discussed but rarely studied in public management. Using multiple waves of survey data, the authors examine the effects of training on the implementation of performance management reforms in the U.S. federal government, asking whether those exposed to training are more likely to use performance data and strategic goals when making decisions. Training is positively associated with reform implementation, but there is little evidence that this association can be explained by the development of specific capacities to overcome performance management challenges. The findings offer two implications for the practice and study of training. The authors propose that training is likely to succeed if it is designed and funded to close specific capacity gaps needed for successful reform implementation. However, it is also necessary to better understand alternative causal mechanisms by which training facilitates reform implementation, such as explaining and justifying reforms.